Callnovo’s Two Way SMS Solutions Featured in its CRM Platform Enables Intelligent Manufacturers in the Global Market
As customer service communication technology and customer service operations are critical links for a business’ long-term global success, Callnovo offers various channels by which businesses can communicate with their customers/users in order to build a stronger competitive drive in the global market through customer experiences that promote long-term brand loyalty; for intelligent manufacturing companies specifically, Callnovo’s two way SMS solutions bring such long-term market success to a reality.
2021 will always be remembered as the year the term “metaverse” first appeared, ushering in a new age of rapid expansion of the global metaverse. The metaverse linked with augmented reality (AR), virtual reality (VR), three-dimensional technology (3D), artificial intelligence (AI), and other technologies, is the future of the world. Not long ago these terms […]
When we look at the continent of North America, it’s impossible to overlook the sheer size of Canada. Canada has a massive land area of approximately 9-10 million square kilometers. However, it has only a population of around 38 million people. The population of Canada is primarily concentrated along the southern Great Lakes, with other […]
An International Toll-Free Number (ITFN) is a sophisticated telecommunications number that can be dialed free of charge to the caller and paid for by the owner of the number, enabling international connection between customers and businesses. The worldwide 800-toll-free service hotline is a vital tool for global businesses to expand into new markets and establish […]
Amazon recently banned many Ecommerce sellers for generating fake reviews for their products – a well-known industry secret. This blockade pushed many global e-Commerce brands to pursue a different path. These brands are now working to develop unique brand premiums and independence to build their own identity outside of the Amazon platform, which requires improved products and […]
Callnovo provides after-sales support to a well-known electric scooter manufacturer; to keep the brand name confidential, we’ll use the name ISCT. ISCT primarily manufactures electric scooters, electric bicycles, and hoverboards for different purposes and consumer groups. After establishing a strong presence in European markets – such as: the United Kingdom, Germany, and France – the brand shifted […]
Callnovo Assists Nurse Recruitment Platforms – such as the W Company – Despite the Current United States Labor Shortage
To meet the current labor shortage pain points in the United States for travel nurse recruitment platforms such as the W Company, Callnovo provides superb English-language customer service outsourcing solutions that meet the high demand for customer service personnel, enabling businesses to successfully meet customer expectations without restrictions, bringing value to small and big brand names alike.
Comparison US UK Customer Satisfaction Expectations and the Importance of Excellent English Language Customer Service
For global business looking to further expand into English language sales markets, it’s very important to understand clearly what U.S. and U.K. consumers expect when it comes to quality customer service; find out inside how your business can be better equipped to meet your English-speaking customers’ service needs.
Ultimate Guide: Importance of German Customer Service Culture and How to Successfully Resonate with German Customers via Localized Customer Service
By having a clear understanding of Germany’s customer service culture and how to engage German customers effectively, businesses looking to expand to the German sales market have the opportunity to effectively build a strong customer base that brings long-term brand recognition and loyalty, ensuring sales benefits and a continual increase in financial security for a lifetime.
How One of the Leading Outdoor Cooking Brands Saves 75% in Costs via Callnovo’s Customer Service Outsourcing Solutions
As a leading global customer service outsourcing provider, Callnovo Contact Center can ensure all types of businesses – such as “Brand M” (a leading outdoor cooking gear provider in the United States) – have round-the-clock, native language, omnichannel customer service solutions without limitations that build their market presence, increase their brand loyalty, and meet their customers’ needs at an affordable cost.