Since agents are getting paid on your side, how do you motivate them? Do you have any bonus system? Do you develop new bonus system tailor made for us?



We do have KPI performance bonus, attendance bonus etc. from time to time. We also spare amount of revenue for team culture and spirit building and birthdays. Yes, we also customize bonus system based on specific client’s culture and job nature. We appreciate client’s participation in the tailored bonus program as well.

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