Since agents are getting paid on your side, how do you motivate them? Do you have any bonus system? Do you develop new bonus system tailor made for us?



We do have KPI performance bonus, attendance bonus etc. from time to time. We also spare amount of revenue for team culture and spirit building and birthdays. Yes, we also customize bonus system based on specific client’s culture and job nature. We appreciate client’s participation in the tailored bonus program as well.

Recent Posts

Canadian eCommerce Market: Tips for Go Global Ecommerce Businesses Entering the Market
When we look at the continent of North America, it’s impossible to overlook the sheer size of Canada
Callnovo’s Powerful International Toll-Free Service (ITFS) Strategy for Businesses
An International Toll-Free Number (ITFN) is a sophisticated telecommunications number that can be di
The Importance of an Omni-Channel Contact Center to a Brands’s Global Strategy
Amazon recently banned many Ecommerce sellers for generating fake reviews for their products –
Callnovo’s Top-Tier Customer Service Propels a Scooter Brand into the U.S. Market
Callnovo provides after-sales support to a well-known electric scooter manufacturer; to keep the bra

View all Posts

Subscribe To Callnovo Blog

Step 1 of 3 - Which services you are looking for?