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      Global Customer Service Call Center
      Callnovo Contact Center is your expert in providing exceptional global customer service solutions; with our experience in more than 40 industries, 18+ years in contact center experience, and our global coverage in 65+ native and secondary languages, we guarantee your business a strong competitive edge in the global market versus your competitors, as well as a strong long-term increase in customer loyalty.
      Outsourced Tech Support Call Center
      With Callnovo Contact Center as your expert outsourced tech support solutions provider, your business can rest, assured that it could provide exceptional tier 1 tech support at a fraction of the cost, saving on in-house operational costs, as well as ensuring that the majority of your end-customers / end-users have support access without your business having to use its expensive tier 2 and tier 3 tech support resources.
      Market Survey and Lead Generation
      With Callnovo Contact Center’s strong market survey and lead generation expertise, your business has the opportunity to amply expand its brand reach to customers throughout the world – without limitations, hitting the right demographics and ensuring that you reach the right prospective customer niches; the possibilities are endless – and, we can ensure that your business receives the long-term financial dividends.
      Social Media Management
      Since the majority of eCommerce customers use social media to interact with businesses, we can understand why your business would want to take advantage of such platforms in order to reach more prospective customers; by collaborating with Callnovo Contact Center – an expert in social media management – we can guarantee that every interaction will count – turning curious consumers into long-term shoppers and guaranteeing that your business increases its customer acquisition rates.
      Global Direct Placement
      With 18 years of experience in the business process outsourcing industry, Callnovo has accumulated a vast pool of high-quality global talent resources. Our professional HR team can match the most suitable talent for your specific position requirements, regardless of geographical barriers.
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    • Multilingual CS Call Center

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      Japanese Call Center​

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      Russian Call Center

      Spanish Call Center

      Vietnamese Call Center

  • Highlights
    • Our Advantages

      E-commerce Call Center Services

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      Key Advantages

      English Customer Service

      HIPAA Compliant Call Center

      HIPAA-compliant Call Center Services

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      English-Tagalog Virtual Assistant

      Inbound Call Center for Customer Service

      Real Estate Virtual Assistant

      Market Research in China

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    • Who Are We?

      Callnovo is a technology-enabled leading mulitilingual contact center service provider specializing in global CX solution and outsourced operations. Callnovo supports 200+ languages with 15+ global sites.

      Service Benefits

      At our core, we're passionate about customer service and have assembled the best talent and technology to empower brand interactions. By staying competitive in price, quality, flexibility, and technology, our brand always remains ahead of the game.

      Our Team

      We are a multilingual, one-stop customer service and technical support call center that provides global technology-enabled outsourcing. We believe that our passion for the customer service outsourcing industry is the key to our success. Our top priority is to address the needs of our clients, and we are committed to creating exceptional global customer experiences for clients and brands around the world.

      FAQ

      Callnovo can provide outsourced contact center services in 65 languages across 15 global locations. Our call center agents have a very authentic English accent and are able to communicate fluently with customers.

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Canada Headquarters

Suite 1108, 3601 Highway 7 East, Markham,  ON L3R 8X6 Canada

China Headquarters

No. 9988, Shennan Avenue, Nanshan District, Shenzhen, Guangdong, 518000

Room 1803, deep blue era gold tower, Baling Middle Road, Yueyanglou District, Yueyang, China, 414,000

Bolivia office

Ave. Arce 2433 " Torre las Americas" Segundo Mezanine, La Paz, Bolivia

Service Content

  • Global multilingual customer service outsourcing
  • Technical Support
  • Social media management
  • Market research and lead generation
  • Global talent generation recruitment
  • AI Voice Customer Service Solution
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Service Languages

  • Arabic Call Center
  • Chinese call center
  • English call center
  • French call center
  • Indonesia call center
  • Japan call center
  • Korea call center
  • Malay call center
  • Philippines call center
  • Portugal call center
  • Russian call center
  • Spanish call center

Service Highlights

  • E-commerce call center
  • English customer service
  • Chinese customer service
  • Incoming Call Center
  • English-Filipino Virtual Assistant
  • Real Estate Virtual Assistant
  • HIPAA Compliant Call Center

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