Callnovo Contact Center is your expert in providing exceptional global customer service solutions; with our experience in more than 40 industries, 18+ years in contact center experience, and our global coverage in 65+ native and secondary languages, we guarantee your business a strong competitive edge in the global market versus your competitors, as well as a strong long-term increase in customer loyalty.
With Callnovo Contact Center’s strong market survey and lead generation expertise, your business has the opportunity to amply expand its brand reach to customers throughout the world – without limitations, hitting the right demographics and ensuring that you reach the right prospective customer niches; the possibilities are endless – and, we can ensure that your business receives the long-term financial dividends.
Since the majority of eCommerce customers use social media to interact with businesses, we can understand why your business would want to take advantage of such platforms in order to reach more prospective customers; by collaborating with Callnovo Contact Center – an expert in social media management – we can guarantee that every interaction will count – turning curious consumers into long-term shoppers and guaranteeing that your business increases its customer acquisition rates.
Foodservice Industry Pain Points and the Strong Advantage of Callnovo’s Customer Service Outsourcing Solutions
While restaurant chains/delivery service businesses recover this year following a 3-year long pandemic, restaurant owners/managers are plagued with labor, operational, and logistics challenges that limit the quality of customer experiences (CX); our very own Callnovo already supports the industry with top-tier multilingual, omnichannel customer service outsourcing solutions that help the foodservice industry to handle such pain points and in-turn create quality customer satisfaction that enhances their brand reputation and brand loyalty, ensuring strong competition in the sales market.
Callnovo’s Expertise in Global Tech Support Outsourcing for the Emerging Technology Industry
As the tech industry paves the way with new technological inventions not yet commonly seen or used – such as virtual reality, augmented reality, and mixed reality – international consumers are finding more enhanced, enjoyable ways to learn, grow, and enjoy life; with such technological advancement and the opportunity to provide out-of-this-world customer experiences, Callnovo is on the frontlines with next-level tech support outsourcing solutions that meet customers’ advancing customer service/technical support needs, creating a growing customer loyalty and brand image that further enhances tech companies’ competitive drive in the global market.
Callnovo Assists Nurse Recruitment Platforms – such as the W Company – Despite the Current United States Labor Shortage
To meet the current labor shortage pain points in the United States for travel nurse recruitment platforms such as the W Company, Callnovo provides superb English-language customer service outsourcing solutions that meet the high demand for customer service personnel, enabling businesses to successfully meet customer expectations without restrictions, bringing value to small and big brand names alike.
How One of the Leading Outdoor Cooking Brands Saves 75% in Costs via Callnovo’s Customer Service Outsourcing Solutions
As a leading global customer service outsourcing provider, Callnovo Contact Center can ensure all types of businesses – such as “Brand M” (a leading outdoor cooking gear provider in the United States) – have round-the-clock, native language, omnichannel customer service solutions without limitations that build their market presence, increase their brand loyalty, and meet their customers’ needs at an affordable cost.
Satellite Phone Providers: Callnovo Empowers a Leading Brand with 24/7 Customer Service Outsourcing Solutions & Tech Support Outsourcing Solutions
Callnovo provides superb, timely 24/7 multilingual and multi-channel customer service and tech support outsourcing solutions to global businesses in 40+ industries throughout the world; this includes a leading satellite phone provider that relies on Callnovo’s services for key pre-sales / post-sales solutions such as: product consultation support, the processing of returns and exchanges, logistics support, and payment consultation and sales support – amongst others.
How to Decrease Employee Attrition Rates and Associated Risks via Callnovo’s Global Customer Service Outsourcing Solutions
If your business is struggling with high attrition rates / turnover rates when it comes to your customer service teams, then we not only have some tips on how to ensure employees stay for the long-term – but, we also invite you to consider Callnovo’s customer service outsourcing solutions as a viable option to mitigating such a pain point.
