Callnovo’s Two Way SMS Solutions Featured in its CRM Platform Enables Intelligent Manufacturers in the Global Market

A laptop demonstrates Callnovo Contact Center's two way SMS solutions which are featured in its internally-developed global cloud-based SaaS CRM and Communications platform.

As customer service communication technology and customer service operations are critical links for a business’ long-term global success, Callnovo offers various channels by which businesses can communicate with their customers/users in order to build a stronger competitive drive in the global market through customer experiences that promote long-term brand loyalty; for intelligent manufacturing companies specifically, Callnovo’s two way SMS solutions bring such long-term market success to a reality.

How One of the Leading Outdoor Cooking Brands Saves 75% in Costs via Callnovo’s Customer Service Outsourcing Solutions

Outdoor cooking gear and various outdoor cooking utensils are demonstrated; the outdoor cooking equipment is from a leading outdoor cooking brand in the United States that decided to partner with Callnovo Contact Center for customer service outsourcing solutions.

As a leading global customer service outsourcing provider, Callnovo Contact Center can ensure all types of businesses – such as “Brand M” (a leading outdoor cooking gear provider in the United States) – have round-the-clock, native language, omnichannel customer service solutions without limitations that build their market presence, increase their brand loyalty, and meet their customers’ needs at an affordable cost.