How Important is Customer Service and Customer Service Outsourcing in the Food Catering Industry?

A food consumer gets ready to purchase delicious food online from a well-known Japanese food catering brand.

Though localization plays a grand part in food catering brands’ global market success, customer service outsourcing plays a big role in enhancing consumer trust and increasing order conversion rates. For go-global businesses looking to get past localization pain points and provide a superb customer experience from start-to-end, Callnovo is ready with superb omnichannel, multilingual customer service outsourcing solutions to help food catering brands provide an excellent service experience – one consumer at a time.