Four Major Limitations and Solutions for After-Sales Customer Service for Cross-Border E-Commerce Independent Sellers in 2020

global after-sales customer service

Independent cross-border e-commerce sellers have entered and maintained steady growth after 2-3 years of operation. Due to the insufficient human resources to manage a global after-sales customer service team, they have been experiencing a growing pressure. The time differences between countries? Non-native languages? Cross-cultures? Overseas communication platforms? Management personnel? Reporting software? Quality control measures? It […]