Callnovo’s Powerful International Toll-Free Service (ITFS) Strategy for Businesses

A magnifying glass demonstrates a close-up magnification of the business, PetMed Express, Inc.'s, toll-free phone number, 1-800-PETMEDS.

An International Toll-Free Number (ITFN) is a sophisticated telecommunications number that can be dialed free of charge to the caller and paid for by the owner of the number, enabling international connection between customers and businesses. The worldwide 800-toll-free service hotline is a vital tool for global businesses to expand into new markets and establish […]

Exceptional eCommerce Customer Service: 7 Best Practices

A young couple happily looks on Amazon for quality baby products - as they are planning on having a little bundle of joy.

Over the past five years, eCommerce Sellers have taken advantage of the most state-of-the-art mobile and internet technology to reach global prospective customers that weren’t possible to reach 10-15 years ago; since the internet has opened unlimited access to consumers worldwide and has become the main portal to consumers’ favorite interests, it’s crucial for e-Commerce startups, small, medium, and large businesses and corporations to keep their brands’ reputation clean and their customer loyalty high by providing exceptional eCommerce customer service that positively converts one-time shoppers into long-term customers and that also increases brand recognition.