As the tech industry paves the way with new technological inventions not yet commonly seen or used – such as virtual reality, augmented reality, and mixed reality – international consumers are finding more enhanced, enjoyable ways to learn, grow, and enjoy life; with such technological advancement and the opportunity to provide out-of-this-world customer experiences, Callnovo is on the frontlines with next-level tech support outsourcing solutions that meet customers’ advancing customer service/technical support needs, creating a growing customer loyalty and brand image that further enhances tech companies’ competitive drive in the global market.
Callnovo provides after-sales support to a well-known electric scooter manufacturer; to keep the brand name confidential, we’ll use the name ISCT. ISCT primarily manufactures electric scooters, electric bicycles, and hoverboards for different purposes and consumer groups. After establishing a strong presence in European markets – such as: the United Kingdom, Germany, and France – the brand shifted […]
Satellite Phone Providers: Callnovo Empowers a Leading Brand with 24/7 Customer Service Outsourcing Solutions & Tech Support Outsourcing Solutions
Callnovo provides superb, timely 24/7 multilingual and multi-channel customer service and tech support outsourcing solutions to global businesses in 40+ industries throughout the world; this includes a leading satellite phone provider that relies on Callnovo’s services for key pre-sales / post-sales solutions such as: product consultation support, the processing of returns and exchanges, logistics support, and payment consultation and sales support – amongst others.
Tier 1 Tech Support Employee Highlight: Diego Orbegoso – Callnovo’s Bolivian Tech Support Team Leader for a Solar Energy Inverter Business
Thanks to tech support team leaders like Diego Orbegoso and their tech support teams, Callnovo Contact Center is a leading expert in providing high-quality outsourced technical support – as well as customer service – that can guarantee any business or corporation strong customer retention and a highly-recognized and respected brand reputation, ensuring that their sales growth and sales success increasingly become more secure and stable in the global market.