Callnovo Contact Center is your expert in providing exceptional global customer service solutions; with our experience in more than 40 industries, 18+ years in contact center experience, and our global coverage in 65+ native and secondary languages, we guarantee your business a strong competitive edge in the global market versus your competitors, as well as a strong long-term increase in customer loyalty.
With Callnovo Contact Center’s strong market survey and lead generation expertise, your business has the opportunity to amply expand its brand reach to customers throughout the world – without limitations, hitting the right demographics and ensuring that you reach the right prospective customer niches; the possibilities are endless – and, we can ensure that your business receives the long-term financial dividends.
Since the majority of eCommerce customers use social media to interact with businesses, we can understand why your business would want to take advantage of such platforms in order to reach more prospective customers; by collaborating with Callnovo Contact Center – an expert in social media management – we can guarantee that every interaction will count – turning curious consumers into long-term shoppers and guaranteeing that your business increases its customer acquisition rates.
Callnovo’s Expertise in Global Tech Support Outsourcing for the Emerging Technology Industry
As the tech industry paves the way with new technological inventions not yet commonly seen or used – such as virtual reality, augmented reality, and mixed reality – international consumers are finding more enhanced, enjoyable ways to learn, grow, and enjoy life; with such technological advancement and the opportunity to provide out-of-this-world customer experiences, Callnovo is on the frontlines with next-level tech support outsourcing solutions that meet customers’ advancing customer service/technical support needs, creating a growing customer loyalty and brand image that further enhances tech companies’ competitive drive in the global market.
Callnovo’s Top-Tier Customer Service Propels a Scooter Brand into the U.S. Market
Callnovo provides after-sales support to a well-known electric scooter manufacturer; to keep the brand name confidential, we’ll use the name ISCT. ISCT primarily manufactures electric scooters, electric bicycles, and hoverboards for different purposes and consumer groups. After establishing a strong presence in European markets – such as: the United Kingdom, Germany, and France – the brand shifted […]
Satellite Phone Providers: Callnovo Empowers a Leading Brand with 24/7 Customer Service Outsourcing Solutions & Tech Support Outsourcing Solutions
Callnovo provides superb, timely 24/7 multilingual and multi-channel customer service and tech support outsourcing solutions to global businesses in 40+ industries throughout the world; this includes a leading satellite phone provider that relies on Callnovo’s services for key pre-sales / post-sales solutions such as: product consultation support, the processing of returns and exchanges, logistics support, and payment consultation and sales support – amongst others.
Tier 1 Tech Support Employee Highlight: Diego Orbegoso – Callnovo’s Bolivian Tech Support Team Leader for a Solar Energy Inverter Business
Thanks to tech support team leaders like Diego Orbegoso and their tech support teams, Callnovo Contact Center is a leading expert in providing high-quality outsourced technical support – as well as customer service – that can guarantee any business or corporation strong customer retention and a highly-recognized and respected brand reputation, ensuring that their sales growth and sales success increasingly become more secure and stable in the global market.
