Social Media Management

A company’s in-house or outsourced call centers nowadays should be called contact centers, because there are so many communications channels between end-customer and company. Social media has become a more and more important channel for marketing, sales and customer service. Worldwide, we can monitor and operate clients’ twitter, facebook and other social account on behalf to achieve the most efficient way to communicate with the public. Specifically, in China, the most important social media is Wechat. Callnovo china contact center will instruct you how to setup the account and help you monitor and manage daily social media activities.

Facebook known as the social media giant today has over 800 million active users with nearly 500 million people actively using the website daily. Also, there are over 30 million small businesses active pages on Facebook as at now, using the social media platform to reach new customers and further engage existing customers through sharing content and product promotions.

As a business owner, it can be confusing to adapt a service often used for leisure into one that will bring results for your company. And also, managing your brand’s social media presence can be time-consuming and very demanding. This is where we come in.

Callnovo contact center team is experienced in managing your social media channels and convert your social media efforts and investments into more leads and sales. We are specialized in managing top-performing social media campaigns such as Twitter, Facebook, Google Plus, Instagram, LinkedIn, Wechat, Weibo for small and large business. At Callnovo, we employ relevant social media marketing strategies to grow your business, expand your reach and meet your business goals. From managing your brand’s daily content to mediating and monitoring interactions between your fans and followers. Callnovo is there to handle all your running advertising on any social network of choice.