Your company is busy. Your company’s business is growing and you really want to focus on valuable tasks and outsource the rest non-core operations. You decided to outsource English customer service call center to an offshore professional call center company.
Not only you will save 60-70% cost comparing with setting up the call center locally in US, Canada, UK or Australia, but also you get peace of mind because the Callnovo professional Offshore English Customer service call center will focus on each single details of call center operations, from CSR recruiting to training, from call volume forecast to WFM (Work Force Management), from SLA management to QA. We work on all these call center operation details so that you don’t need to.