
Callnovo is a technology-enabled leading mulitilingual contact center service provider specializing in global CX solution and outsourced operations. Callnovo supports 200+ languages with 15+ global sites.
At our core, we're passionate about customer service and have assembled the best talent and technology to empower brand interactions. By staying competitive in price, quality, flexibility, and technology, our brand always remains ahead of the game.
We are a multilingual, one-stop customer service and technical support call center that provides global technology-enabled outsourcing. We believe that our passion for the customer service outsourcing industry is the key to our success. Our top priority is to address the needs of our clients, and we are committed to creating exceptional global customer experiences for clients and brands around the world.
Callnovo can provide outsourced contact center services in 65 languages across 15 global locations. Our call center agents have a very authentic English accent and are able to communicate fluently with customers.
Your company is busy. Your company’s business is growing and you really want to focus on valuable tasks and outsource the rest non-core operations. You decided to outsource English customer service call center to an offshore professional call center company.
Not only you will save 60-70% cost comparing with setting up the call center locally in US, Canada, UK or Australia, but also you get peace of mind because the Callnovo professional Offshore English Customer service call center will focus on each single details of call center operations, from CSR recruiting to training, from call volume forecast to WFM (Work Force Management), from SLA management to QA. We work on all these call center operation details so that you don’t need to.
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