With 18+ years of call center experience global coverage in 65+ languages Fortune 500 project experience cost-efficiency, local expertise

We promise excellency in the provision of outsourced
inbound / outbound customer service solutions.

Trusted by more than 1,000 Businesses

Outsourced Multilingual Call Center and Virtual Assistant

Callnovo – a professional, 24/7/365 outsourced multilingual call center with experience in more than 40 industries – has been providing exceptional omnichannel inbound and outbound customer service and tech support solutions in more than 35 languages (English, Spanish, Mandarin / Cantonese, French, Indonesian, Japanese, Korean, Russian, German, Turkish, Arabic, Portuguese - amongst others) for more than 16 years.
Callnovo’s Multilingual Call Center
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Introduction to Callnovo’s Multilingual Call Center

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Callnovo – Guaranteed for Realtor Sales Success

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Callnovo – Guaranteed for Successful Integration into the Chinese Market

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Callnovo Marketing Chinese Call Center

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Introduction to Callnovo’s South-American Call Center

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of Small & Medium
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Our Services

We provide a wide array of customer service solutions and tech support services.

Global Customer Service Call Center

Outsourced Tech Support Call Center

Outsourced Sales Call Center

Professional HR Team/Global recruitment of Quality talents

Social Media Management

Global Customer Service Call Center

Callnovo extremely values your customers

Outsourced Tech Support Call Center

Callnovo extremely Callnovo offers full technical support for businesses in any industryyour customers

Outsourced Sales Call Center

Our client success managers are 100% committed and guaranteed

Market Survey / Lead Generation

Callnovo extremely Callnovo offers full technical support for businesses in any industryyour customers

Social Media Management

Instant traffic more sales.

Industry Expertise

education

Education

Education

Student Follow up, Class Reminding, Quiz and Feedback,

eCommerce

eCommerce

Order Tracking , Replacement , Refund.

Energy

Energy

Product Introduction, Tech-support, Troubleshooting.
high-heels

Fashion

Fashion

Order Tracking, Replacement, Refund.
finance

Finance

Finance

Satisfaction Survey, Funds Collection, Account Top-up .
food

Food

Food

Order Tracking, Upselling , COD Confirmation, Makes telemarketing calls.
insurance

Insurance

Insurance

Policy Support, Lead Generation, Claims Support.
laptop

IT

IT

Market survey objective , Generated Leads, Meeting Invitation.

Luxury

Luxury

Warranty Policy Information,, Product Care and Cleaning Instruction, .
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Logistics

Logistics

Order Tracking , Shipping Tracking.
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Real Estate

Real Estate

Search and updating MLS, Type contracts, Preparing CMAs
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Game

Game

Refund, Credit, Bug Collection and Report, Game Rules Support.

Why Should You Choose Callnovo?

Fastround customer service solutions

Rapid and efficient service

Our global team offers professional multilingual customer service solutions, ensuring stable operations and quick responses to client needs.

Cost savings

Professional outsourcing services reduce the burden of talent recruitment, training, and management costs, improving overall business operational efficiency.

Experience by customer service solutions

Rich industry experience and outstanding service quality

With experience in 40+ industries and ISO9001 certification, we provide tailored customer service solutions and exceptional customer experiences.

Superb Quality

Customized solutions

Combining business needs and market characteristics, we provide personalized customer service operation plans for clients.

High-tech empowerment

Integrating CRM systems, AI voice customer service, and transparent, efficient communication, we offer intelligent and efficient customer service solutions.

24/7/365 Flexibility

24/7/365 full-time zone coverage

With global operation centers and year-round non-stop online customer service, we eliminate time zone barriers and enhance the customer experience.

Personal touch

Personal touch

A dedicated customer success manager is assigned to each project to assist with team management, ensuring efficient communication and service.

35+ Languages

Global language support

Covering 65+ languages worldwide, we build barrier-free communication bridges to help clients expand into international markets.

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