With  16+ years of call center experience global coverage in 35+ languages fortune 500 project experience cost-efficiency, local expertise

We promise excellency in the provision of outsourced
inbound / outbound customer service solutions.

Trusted by more than 1,000 Businesses

Outsourced Multilingual Call Center and Virtual Assistant

Callnovo – a professional, 24/7/365 outsourced multilingual call center with experience in more than 40 industries – has been providing exceptional omnichannel inbound and outbound customer service and tech support solutions in more than 35 languages (English, Spanish, Mandarin / Cantonese, French, Indonesian, Japanese, Korean, Russian, German, Turkish, Arabic, Portuguese - amongst others) for more than 16 years.
Callnovo’s Multilingual Call Center
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Introduction to Callnovo’s Multilingual Call Center

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Callnovo – Guaranteed for Realtor Sales Success

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Callnovo – Guaranteed for Successful Integration into the Chinese Market

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Callnovo Marketing Chinese Call Center

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Introduction to Callnovo’s South-American Call Center

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Our Services

We provide a wide array of customer service solutions and tech support services.

Global Customer Service Call Center

Outsourced Tech Support Call Center

Outsourced Sales Call Center

Market Survey / Lead Generation

Social Media Management

Global Customer Service Call Center

Callnovo extremely values your customers

Outsourced Tech Support Call Center

Callnovo extremely Callnovo offers full technical support for businesses in any industryyour customers

Outsourced Sales Call Center

Our client success managers are 100% committed and guaranteed

Market Survey / Lead Generation

Callnovo extremely Callnovo offers full technical support for businesses in any industryyour customers

Social Media Management

Instant traffic more sales.

Industry Expertise

education

Education

Education

Student Follow up, Class Reminding, Quiz and Feedback,

eCommerce

eCommerce

Order Tracking , Replacement , Refund.

Energy

Energy

Product Introduction, Tech-support, Troubleshooting.
high-heels

Fashion

Fashion

Order Tracking, Replacement, Refund.
finance

Finance

Finance

Satisfaction Survey, Funds Collection, Account Top-up .
food

Food

Food

Order Tracking, Upselling , COD Confirmation, Makes telemarketing calls.
insurance

Insurance

Insurance

Policy Support, Lead Generation, Claims Support.
laptop

IT

IT

Market survey objective , Generated Leads, Meeting Invitation.

Luxury

Luxury

Warranty Policy Information,, Product Care and Cleaning Instruction, .
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Logistics

Logistics

Order Tracking , Shipping Tracking.
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Real Estate

Real Estate

Search and updating MLS, Type contracts, Preparing CMAs
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Game

Game

Refund, Credit, Bug Collection and Report, Game Rules Support.

Why Should You Choose Callnovo?

Fastround customer service solutions

Fast Turnaround

Our customer service solutions team delivers top-notch results with short turnaround times, staying faithful to our commitment to the efficient solutions that your business expects; timing is crucial - so, we at Callnovo always provide timely updates regarding the operation status so that we can answer your questions rapidly.

Effective Dialogue by customer service solutions

Effective Dialogue

Talk with our client success managers so that you may see what an excellent and true experience is really like; by collaborating with you, we will always be more than happy to show you how we can help build a cost-effective, technologically-empowered outsourced call center team.

Experience by customer service solutions

Experience

In consideration of the importance that call centers have for companies, we strive to embrace your goals as our own; with 40+ years of industrial experience + 16+ years of call center experience, we guarantee that Callnovo Contact Center is more than skilled to do the best we can on every task that our clients assign us.

Superb Quality

Superb Quality

As an ISO9001-certified call center, we deliver top-quality results for each project, utilizing modern technology and the know-how to resolve any challenges; with such professionalism, there's every reason to be proud of clients that tell us about how we exceed their expectations when it comes to service quality.

Objective-oriented

Our customer service call center utilizes state-of-the-art technology and resources to provide clients a competitive edge in the global market; we offer personalized sales plans and customer service solutions with the assurance that our objectives are streamlined to your own. Your success is Callnovo’s top priority.

24/7/365 Flexibility

24/7/365 Flexibility

Our multilingual and omnichannel call center provides complete access to current and prospective customers 24/7/365 - that's no limitations. Our access to the most advanced technology - with customer care agents fully prepared to provide exemplary service - your business is guaranteed grand financial success.

Personal touch

Personal touch

We have that personal touch that gives you an amazing collaboration experience, emphasizing our belief in excellent results, ethical service and transparent communication and operations, showing how passionate we are about your business' success.

35+ Languages

35+ Languages

Exceptional multilingual customer service in 35+ languages - such as: Mandarin, Cantonese, English, Spanish, Russian, Korean, Japanese, Filipino, French, Vietnamese, Indonesian, Malaysian, Thai, Hindi, Ukrainian, German, Italian, Czech, Greek, Hebrew, Turkish, Swedish, Finnish, and Arabic - plus many more.

Blog Articles

Have your Go-global Busin...

Big data technology has made global communications and information handling more convenient. However, this rising technological development has put data privacy at risk and has made personal information breaches...

Competitively Dominate th...

There’s no doubt countries/territories within the Nordic region (a.k.a “Norden”) – such as: Denmark, Finland, Iceland, Norway, Sweden, the Faroe Islands, Greenland, and Aland – are becoming a strong...

Callnovo’s Chinese Annu...

As a show of Callnovo's completion of 17 years of service as an international leader in multilingual, omnichannel customer service and tech support outsourcing, the business looks forward to...