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The “Black Friday” after-sales tide is approaching, how should Chinese cross-border sellers achieve a perfect ending?

"Black Friday," the most prominent shopping carnival in the Atlantic. It is not only the...

The Initial Construction of Liugong Overseas Customer Service System Has Achieved a Great Success.

On July 1, 2019, Callnovo Call Center was invited to participate in the launching of...

How to carry out brand casting through overseas customer service outsourcing

The security industry originated in the United States. After more than half a century of...

How To Pick The Best Call Center For Your Start-Up Or Small Business and Why You Need One

For any business whether big or small, a happy market is the most important measure...

How Cloud Migration is The Future of Call Center Services

Companies have been alleviating costs by outsourcing their customer service needs to third-party call centers...

Top Call Center Trends You Need To Follow

Whether you're running your own or looking to employ one for your own business, understanding...

How to Vertically Manage Overseas Customer Support and After-Sales Service

According to the Top 50 Global Construction Machinery Manufacturers in 2018 (Yellow Table 2018), China's engineering machinery...

Customer Recommendation From TP-Link Brazil

 “I would like to take the chance to thank Callnovo Multilingual Call Center for its...

How to Develop Overseas Market of Auto Parts

Callnovo provides a one-stop multilingual customer service, outsourcing solutions to one of the largest auto...

How to successfully manage your WeChat official account in China?

As we have explored, WeChat official account is a very powerful tool for growing your...

Why you should consider WeChat official account for business in China?

For a WeChat user, adding an official account is practically the same as adding a...

The Benefits of WeChat Official Account for Your Business in China

What is WeChat official account? WeChat official account is a special type of account on...