Callnovo Contact Center is your expert in providing exceptional global customer service solutions; with our experience in more than 40 industries, 18+ years in contact center experience, and our global coverage in 65+ native and secondary languages, we guarantee your business a strong competitive edge in the global market versus your competitors, as well as a strong long-term increase in customer loyalty.
Though localization plays a grand part in food catering brands’ global market success, customer service outsourcing plays a big role in enhancing consumer trust and
Business process outsourcing (BPO outsourcing) – synonymous with call center/contact center outsourcing – offers a plethora of advantages to go-global companies looking to build/expand their
Nowadays, for global brands to provide exceptional customer service that grandly augments customer retention and brand loyalty, leading to great brand competition in the global
For global eCommerce brands, it’s highly important to provide excellent pre-sales/after-sales customer service solutions that augment the quality of digital customer engagement experiences, leading to
Improving customer retention via customer retention management strategies that include customer-centric service solutions grandly ensures go-global businesses benefit from long-term brand loyalty; to help in
As the COVID-19 pandemic has changed people’s love for animals and their disposition when it comes to adopting domestic animals – like cats and dogs,
By providing superb global customer service that creates quality CX, go-global businesses have the opportunity of a lifetime to drive consistently strong sales – ensuring
Though the pandemic has made working from home an unavoidable phenomenon, Callnovo Contact Center provides superb multilingual, omnichannel customer service and technical support solutions in
While restaurant chains/delivery service businesses recover this year following a 3-year long pandemic, restaurant owners/managers are plagued with labor, operational, and logistics challenges that limit
As the tech industry paves the way with new technological inventions not yet commonly seen or used – such as virtual reality, augmented reality, and
As customer service communication technology and customer service operations are critical links for a business’ long-term global success, Callnovo offers various channels by which businesses
2021 will always be remembered as the year the term “metaverse” first appeared, ushering in a new age of rapid expansion of the global metaverse.
When we look at the continent of North America, itβs impossible to overlook the sheer size of Canada. Canada has a massive land area of
An International Toll-Free Number (ITFN) is a sophisticated telecommunications number that can be dialed free of charge to the caller and paid for by the
Amazon recently banned many Ecommerce sellers for generating fake reviews for their products β a well-known industry secret. This blockade pushed many global e-Commerce brands to pursue
Though localization plays a grand part in food catering brands’ global market success, customer service outsourcing plays a big role in enhancing consumer trust and
Business process outsourcing (BPO outsourcing) – synonymous with call center/contact center outsourcing – offers a plethora of advantages to go-global companies looking to build/expand their
Nowadays, for global brands to provide exceptional customer service that grandly augments customer retention and brand loyalty, leading to great brand competition in the global
For global eCommerce brands, it’s highly important to provide excellent pre-sales/after-sales customer service solutions that augment the quality of digital customer engagement experiences, leading to
Improving customer retention via customer retention management strategies that include customer-centric service solutions grandly ensures go-global businesses benefit from long-term brand loyalty; to help in
As the COVID-19 pandemic has changed people’s love for animals and their disposition when it comes to adopting domestic animals – like cats and dogs,
Suite 1108, 3601 Highway 7 East, Markham,
ON L3R 8X6 Canada
Room 1802-1803 Shenlan Shidai Building,
Middle of Baling Road, Yueyang, Hunan, China
Ave. Arce 2433 " Torre las Americas" Segundo Mezanine, La Paz, Bolivia
With Callnovo Contact Center as your expert outsourced tech support solutions provider, your business can rest, assured that it could provide exceptional tier 1 tech support at a fraction of the cost, saving on in-house operational costs, as well as ensuring that the majority of your end-customers / end-users have support access without your business having to use its expensive tier 2 and tier 3 tech support resources.
Callnovo Contact Center is highly skilled in B2B and B2C inbound and outbound sales services, guaranteeing a bright future for your business when it comes to sales success; we can aptly provide exactly what you would need so that you may quickly increase your prospective customer opportunities and in-turn increase your conversion rate percentages β giving your business the assurance that it needs when it comes long-term financial security.
With Callnovo Contact Centerβs strong market survey and lead generation expertise, your business has the opportunity to amply expand its brand reach to customers throughout the world β without limitations, hitting the right demographics and ensuring that you reach the right prospective customer niches; the possibilities are endless β and, we can ensure that your business receives the long-term financial dividends.
Since the majority of eCommerce customers use social media to interact with businesses, we can understand why your business would want to take advantage of such platforms in order to reach more prospective customers; by collaborating with Callnovo Contact Center β an expert in social media management β we can guarantee that every interaction will count β turning curious consumers into long-term shoppers and guaranteeing that your business increases its customer acquisition rates.
