With Callnovo Contact Center as your expert outsourced tech support solutions provider, your business can rest, assured that it could provide exceptional tier 1 tech support at a fraction of the cost, saving on in-house operational costs, as well as ensuring that the majority of your end-customers / end-users have support access without your business having to use its expensive tier 2 and tier 3 tech support resources.
With 18 years of experience in the business process outsourcing industry, Callnovo has accumulated a vast pool of high-quality global talent resources. Our professional HR team can match the most suitable talent for your specific position requirements, regardless of geographical barriers.
Callnovo是一家专业的全球多语种客服外包运营商，我们为全球大小企业、中国出海品牌和跨境电商卖家提供一站式多语种客服外包运营方案和客户服务技术支持解决方案。我们于2004年成立于加拿大多伦多和湖南岳阳，在全球拥有15个海外本土客服运营中心，能够提供全球65+种语言24h/7天全渠道在线客服外包方案（电话、邮件、短信、在线聊天、社交媒体）
我们在客户服务中投入了极大的热情，并汇集了最好的人才和技术，为品牌客户互动赋能。当我们在价格、质量、灵活性和技术上保持竞争力时，我们的品牌就始终保持竞争力
我们是一家全球技术赋能的多语种一站式客户服务和技术支持客服外包（联络）呼叫中心。我们相信对客服外包行业的激情是我们成功的关键。我们把解决客户诉求放在我们的服务首要位置，我们非常愿意为全球客户和品牌方创造卓越的全球客户体验
Callnovo 可以在全球 15 个地点提供 65+种语言的外包联络中心服务, 我们的呼叫中心代理的英语口音非常地道，可以与顾客流利的沟通
The Time Doctor OA500 2023 – as well as the Time Doctor OA 200 2023 – is an actively-updated list of the top global outsourcing
With social media’s global popularity, it’s highly-important that expanding brands looking to go-global consider the strong advantages to providing global customer support through varying countries’
By ensuring you have access to native customer service resources, your go-global brand can reach offshore sales markets – such as the Indonesian market –
As U.S. homeowners manifest themselves as a rejuvenated group of new home seekers/buyers, the real estate market has an unprecedented opportunity to rebound, leading to
Although modern technology can process & review large amounts of content/data – there’re are still some limitations which such technology that only human content moderators
With the included key virtual assistant KPI, your global business will: (1) ensure it’s maximizing its internal operations and service in a way that saves
With the right eCommerce KPI, your eSeller can increase it’s overall brand loyalty and long-term sales success – especially newly-penetrated global sales markets. Callnovo Contact
Multilingual call center services ensure your go global brand successfully-meets global customers’ service expectations through localized pre-sales & after-sales support that breaks language barriers, securing
With multilingual call center services, your go global brand has the unprecedented opportunity to meet global customers’ service expectations through native language-based pre-sales & after-sales
As global economies continue to reap from post-COVID (or close to post-COVID) eCommerce boosts, an omnichannel eCommerce strategy is vital in boosting your e-Commerce seller’s
As 2022 comes to an end – and as global economies continue to gain ground in terms of growth as a result of increasing eConmerce
Last week, we began a 2-part series on dental office HIPAA compliance (2022/2023) & best practices so you can uphold dental patient data confidentiality according
Within the healthcare industry, patient data confidentiality is extremely vital. Recently, Callnovo wrote on benefits of HIPAA compliance for healthcare patients whereby it’s mentioned security
Markham, Ontario, Canada – one of the fastest-growing cities in the North American country and a.k.a. the High-tech Capital of Canada – held its 32nd
As hospital admissions, physician visits, doctors visits, healthcare insurance claims, etc. rise, it’s direly-important to ensure the confidentiality of patients’ healthcare records and data. If
The Time Doctor OA500 2023 – as well as the Time Doctor OA 200 2023 – is an actively-updated list of the top global outsourcing
With social media’s global popularity, it’s highly-important that expanding brands looking to go-global consider the strong advantages to providing global customer support through varying countries’
By ensuring you have access to native customer service resources, your go-global brand can reach offshore sales markets – such as the Indonesian market –
As U.S. homeowners manifest themselves as a rejuvenated group of new home seekers/buyers, the real estate market has an unprecedented opportunity to rebound, leading to
Although modern technology can process & review large amounts of content/data – there’re are still some limitations which such technology that only human content moderators
With the included key virtual assistant KPI, your global business will: (1) ensure it’s maximizing its internal operations and service in a way that saves
3601 Hwy 7 East, Suite1108, Markham, Ontario, Canada, L3R0M3
Room 1803, Shenlan Times Golden Tower, Balin Middle Road, Yueyanglou District, Yueyang City, Hunan Province, China
No. 9988 Shennan Avenue, Nanshan District, Shenzhen, Guangdong Province, China
Ave. Arce 2433 " Torre las Americas" Segundo Mezanine, La Paz, Bolivia
Callnovo Contact Center is your expert in providing exceptional global customer service solutions; with our experience in more than 40 industries, 18+ years in contact center experience, and our global coverage in 65+ native and secondary languages, we guarantee your business a strong competitive edge in the global market versus your competitors, as well as a strong long-term increase in customer loyalty.
With Callnovo Contact Center’s strong market survey and lead generation expertise, your business has the opportunity to amply expand its brand reach to customers throughout the world – without limitations, hitting the right demographics and ensuring that you reach the right prospective customer niches; the possibilities are endless – and, we can ensure that your business receives the long-term financial dividends.
Since the majority of eCommerce customers use social media to interact with businesses, we can understand why your business would want to take advantage of such platforms in order to reach more prospective customers; by collaborating with Callnovo Contact Center – an expert in social media management – we can guarantee that every interaction will count – turning curious consumers into long-term shoppers and guaranteeing that your business increases its customer acquisition rates.
