High Cost-efficiency

We excel in optimizing the cost for our clients, seamlessly transforming cost centers into profit centers.
With our competitive edge, your brand gains a market advantage, standing out amidst the competition.
We excel at optimizing costs for our clients, seamlessly transforming cost centers into profit centers.

High-Quality Customer Service Experience

Transcending borders and fostering genuine connections.
With every call and every interaction, we carry your brand’s reputation.
With professional training and advanced technology, we uphold industry standards while surpassing customer expectations.
Language diversity is our strength, enabling us to cater to your global clientele effectively.
The perfect combination of technology and management ensures that
every customer service representative and customer is respected and understood.
Choose Callnovo, and embark on a high-quality service journey for your customers.

15+ Global Customer Service Operations Centers

Our extensive network of operations centers, spanning 16+ locations globally, enables us to deliver native language and localized customer support worldwide.
 This strategic setup maximizes native language usage while minimizing operational costs.
Multiple locations within the same language serve as fail-safe backups for uninterrupted service delivery

65+ Service Languages

Wide Language Coverage: We offer call center outsourcing services, customer support, technical assistance, and more in over 65 languages. Our proficient staff, many of whom are bilingual or trilingual, possess native-level language skills, ensuring effective communication and support across diverse linguistic landscapes.
Mandarin
Spanish
Vietnamese
Hmong
Hindi
Japanese
German
Dutch
Czech
Romanian
Finnish
Cantonese
French
Khmer
Indonesian
Urdu
Korean
Tagalog
Hungarian
Greek
Turkish
Arabic
English
Thai
Lao
Malay
Punjabi
Russian
Ukrainian
Italian
Hebrew
Swedish
Portuguese

Choose your preferred CRM platform or Callnovo’s powerful CallnovoDesk.

hoose between your preferred CRM platform or leverage our powerful CallnovoDesk all-in-one solution. Our team is adept at operating various CRM and contact center software, including Salesforce, Zendesk, HubSpot, Zoho, and more. CallnovoDesk offers a myriad of features, facilitating seamless communication, data management, and quality assurance.

Security First; Callnovo protects data security.

Our team undergoes rigorous security training and adheres to strict protocols to safeguard sensitive information.
We prioritize data security, ensuring confidentiality and compliance with GDPR and HIPAA standards.
24/7 real-time monitoring, not letting any risks slip by.
Choose Callnovo for rock-solid information security for your business.
With 24/7 real-time monitoring and a paperless office environment, we offer rock-solid information security for your business needs.

Embark on a 7-Day Journey with Our Contact Center Platform. Try CallnovoDesk for Free Today!

Canada Headquarters
Suite 1108, 3601 Highway 7 East
Markham, ON L3R 8X6
Canada
China Headquarters
Room 1803, Shen Lan Shi Dai Building
Baling Middle Road, Yueyanglou District Yueyang City, Hunan Province, China, 414000.
Shenzhen TR&D Operation Center
No. 9988, Shennan Avenue
Nanshan District, Shenzhen, Guangdong
China, 518000
Bolivia Operation Center
Torre Las Americas, Av. Arce 2433
La Paz, Bolivia
Nicaragua Operation Center
Suite 502 , Piso 5
Managua, Nicaragua, 14038
Philippines Operation Center
Maharlika Highway Cabanatuan City
Nueva Ecija, Philippines 3100
Products & Services
CallnovoDesk CRM
Cloud Phone Platform
Callnovo AI Assistant
Screenshot/Attendance Monitoring App
Remote Virtual Assistant
Government Outsourcing Solutions
Language Teacher Recruitment
Global Talent Recruitment
Multilingual Content Marketing
E-commerce Customer Service
HIPAA Compliant Call Center
Gaming Customer Service
Content Moderation
Social Media Management
Languages
English
French
Korean
Indonesian
Malay
Vietnamese
Spanish
Russian
Japanese
Arabic
Thai
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