Why do global brands choose Callnovo’s content review services?

Years of International Experience: As an industry-leading international, multilingual contact center, Callnovo shares years of experience serving globally renowned enterprises, providing high-quality content review services for our clients.

Rich Language Team: Our team brings together content review operation experts from around the globe, covering 65+ languages, from Chinese to Spanish. No matter the language, we can provide you with professional review services.

Driven by Technology and Wisdom: By combining cutting-edge AI technology and industry experience, we provide highly competitive content review solutions.

Customer First, Quality Foremost: We regard each customer as a long-term partner, committed to winning the trust and satisfaction of our customers with high standards, high responsibility, and high-quality service.

Callnovo Content Review Services:

Our Commitments:

1. No Time Zone Gap Support: Our service team is spread across the globe, ensuring you receive timely responses and support in any time zone.

2. Efficiency and Accuracy: Our content review team undergoes rigorous training to ensure that each piece of content is thoroughly reviewed, both quickly and accurately.

3. Protecting Your Brand Image: In this digital age, brand image is more important than ever. We are committed to ensuring that your content is always presented in its best form.

4. Compliance and Risk Management: In addition to providing review services, we also offer compliance consultation to ensure that your content is legal and compliant worldwide.

The Power of a Global Team:

Multilingual Team: Our team is proficient in over 65+ languages.

Cultural Adaptability: Perfect integration with local culture and customs, identifying and eliminating harmful content, avoiding cultural conflicts.

Global Coverage: Our services cover all major continents, ensuring you receive support in any market.

Localization Strategy: Each region has a dedicated team to ensure the most efficient service.

Training and Upgrades:

Continuous Training: Ensuring the team always possesses the latest industry knowledge.

External Seminars: Exchanging ideas and discussing best practices with international peers.

Strategy Updates: Continually optimizing review strategies based on industry trends and customer feedback.

Technology R&D: Constantly developing new technology to improve the quality and efficiency of reviews.

Success Stories:

C Brand: Cleansing and responding to harmful content on social media platforms, restoring a positive brand image (English, French, Spanish).

FB Company: Providing 24/7 content moderation, significantly reducing incidents of cyberbullying (English).

BD Group: Providing content moderation for its multiple sub-brands, unifying the brand image, and enhancing user trust (English, Spanish, Chinese, etc.).

ZL Gaming App: Moderating game user comments in Southeast Asia and Eastern Europe, improving app store ratings (English, Vietnamese, Turkish, Thai, etc.).

Global Content Moderation FAQ

Language Support?
•We support over 65 languages, covering the main markets of global brands.

Moderation Standards?
•Our moderation standards are set according to the requirements of the client and the local religious and cultural customs, ensuring compliance with local regulations while meeting brand needs.

Service Availability?
•Depending on the client’s needs, we can provide round-the-clock 24/7 service.

Pricing Model?
•We offer flexible collaboration models to meet the needs of every client.

Customer Testimonials:

COO of a renowned Internet brand: “Since our collaboration with Callnovo, the environment of our brand’s global social media has significantly improved.”

COO of BD International: “The professionalism, responsiveness, and responsibility of Callnovo’s content moderation team is commendable. We are very satisfied having Callnovo navigate us through the complex world of global content.”

CMO of ZL Games:
“The online feedback from our users has become more positive, thanks to the support from Callnovo.”

Get a 7-day free trial of our international phone customer service. Experience CallnovoDesk at absolutely no cost!

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