Why do global brands choose Callnovo’s content review services?

Years of International Experience: Benefit from our extensive experience serving globally renowned enterprises. With a proven track record in content review services, Callnovo brings years of international expertise to ensure the highest quality standards for our clients.

Rich Language Team: Our diverse team comprises content review operation experts fluent in 65+ languages, including Chinese, Spanish, and many more. No matter the language or region, we offer professional review services tailored to your specific needs.

Driven by Technology and Wisdom: Experience the synergy of cutting-edge AI technology and industry wisdom. At Callnovo, we leverage advanced technological solutions and combine them with our deep industry knowledge to deliver highly competitive content review solutions.

Customer First, Quality Foremost: At the heart of our approach lies a commitment to prioritizing customer satisfaction and service quality. We view each client as a long-term partner and strive to earn their trust through unwavering dedication to excellence, responsibility, and service quality.

Callnovo Content Review Services:

Our Commitments:

1. Round-the-clock Operations: Benefit from our global service team spread across different time zones, ensuring you receive timely responses and support regardless of the hour.

2. Efficiency and Accuracy: Our content review team undergoes rigorous training to ensure swift and precise evaluation of every piece of content, maintaining high standards of accuracy and efficiency.

3. Protecting Your Brand Image: We are dedicated to safeguarding your brand reputation by ensuring that your content always reflects your brand values and resonates positively with your audience.

4. Compliance and Risk Management: Beyond content review, we offer comprehensive compliance consultation to ensure that your content adheres to legal and regulatory requirements worldwide, minimizing risk and maintaining compliance standards.

The Power of a Global Team:

Multilingualism: Our proficient team is skilled in over 65+ languages, ensuring seamless communication and effective content review across diverse linguistic landscapes.

Cultural Adaptability: We seamlessly integrate with local cultures and customs, identifying and eliminating harmful content while avoiding cultural conflicts, ensuring content resonates positively with global audiences.

Global Coverage: With services spanning across all major continents, we offer comprehensive support in every market, empowering your brand to thrive on a global scale.

Localization Strategy: Each region boasts a dedicated team equipped with local insights and expertise, ensuring the most efficient and tailored service delivery to meet your specific needs.

Training and Upskilling:

Continuous Training: Our team undergoes ongoing training to stay abreast of the latest industry developments, ensuring they possess the knowledge and skills needed to deliver top-notch content moderation services.

• External Seminars: We actively participate in industry seminars and conferences, where we exchange ideas and discuss best practices with international peers. This collaborative approach allows us to stay informed about emerging trends and innovations in content moderation.

• Strategy Updates: We continually refine our review strategies based on industry trends and customer feedback. By staying agile and responsive, we ensure that our moderation processes remain effective and aligned with your evolving needs.

• Technology R&D: Our dedicated research and development team is constantly exploring new technologies to enhance the quality and efficiency of our content moderation services. Through innovation and technology-driven solutions, we deliver superior results for our clients.

Success Stories:

C Brand:
Challenge: Dealing with harmful content on social media platforms, tarnishing brand image.
Solution: Callnovo provided content cleansing and responded to harmful content promptly.
Result: Positive brand image restored, improving user perception. Languages: English, French, Spanish.

FB Company:
Challenge: Combatting cyberbullying incidents on social media platforms.
Solution: Callnovo implemented 24/7 content moderation services.
Result: Significant reduction in cyberbullying incidents, enhancing platform safety. Language: English.

BD Group:
Challenge: Unifying brand image across multiple sub-brands and enhancing user trust.
Solution: Callnovo provided content moderation for multiple sub-brands.
Result: Consistent brand image established, boosting user trust. Languages: English, Spanish, Chinese, etc.

ZL Gaming App:
Challenge: Moderating game user comments to improve app store ratings.
Solution: Callnovo moderated user comments in Southeast Asia and Eastern Europe.
Result: Positive user feedback, reflected in improved app store ratings. Languages: English, Vietnamese, Turkish, Thai, etc.

Global Content Moderation FAQ

Language Support?
We support over 65 languages, covering the main markets of global brands.

Moderation Standards?
Our moderation standards adhere to client requirements and local religious and cultural customs, ensuring compliance with regulations while meeting brand needs.

Service Availability?

Depending on client needs, we offer round-the-clock, 24/7 service.

Pricing Model?

We offer flexible collaboration models tailored to meet the needs of every client.

Customer Testimonials:

COO of Renowned Internet Brand:
“Since collaborating with Callnovo, our global social media environment has significantly improved.”

COO of BD International:
“Callnovo’s content moderation team’s professionalism, responsiveness, and responsibility are commendable. We are very satisfied with having Callnovo navigate us through the complex world of global content.”

CMO of ZL Games:
“Thanks to Callnovo’s support, the online feedback from our users has become more positive.”

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