
Callnovo Contact Center is your expert in providing exceptional global customer service solutions; with our experience in more than 40 industries, 18+ years in contact center experience, and our global coverage in 65+ native and secondary languages, we guarantee your business a strong competitive edge in the global market versus your competitors, as well as a strong long-term increase in customer loyalty.
Your company is busy. Your company’s business is growing and you really want to focus on valuable tasks and outsource the rest non-core operations. You decided to outsource English & Spanish bi-lingual customer service call center to a professional call center company.
Not only you will save 60-70% cost comparing with setting up the call center locally in US, but also you get peace of mind because the Callnovo professional English & Spanish bi-lingual customer service call center will focus on each single details of call center operations, from CSR recruiting to training, from call volume forecast to WFM (Work Force Management), from SLA management to QA.
We work on all these call center operation details so that you don’t need to. No project is too small or too big, you can get started with a few CSRs to hundreds of CSRs.No long term commitment, you are using our service on-demand.
Suite 1108, 3601 Highway 7 East, Markham,
ON L3R 8X6 Canada
Room 1802-1803 Shenlan Shidai Building,
Middle of Baling Road, Yueyang, Hunan, China
Ave. Arce 2433 " Torre las Americas" Segundo Mezanine, La Paz, Bolivia