Your Brand, Our Voice.

Overview

Callnovo is a leading outsourced contact center ( call center ) service provider specializing in customer services and technical support. We provide multilingual call center outsourced operation and omni-channel contact center and CRM technology solution. We provide professional, flexible and customized call center solutions to small and large international companies.

With more than 15 years experience in many different industries and ability to serve 35 languages in the global market, our goal is to build your outsourced call center with us a superior communication channel and a great service team for your business. Now you can focus on your core business with peace of mind and let Callnovo does professional and high-quality job on the call center part.

Callnovo’s main strategy is global deployment and operation. For example, we provide Chinese Mandarin and Cantonese call center from China mainland, English call center from Philippines, Spanish call center and French from South America, Vietnamese call center from Vietnam. Very importantly, we put lots of efforts on HR and staff training. We believe the competitiveness on call center cost can provide creative strategy and unique advantages to our clients businesses. Our multi-lingual one-stop call center solution can also help clients expand business outreach in the global market quickly and nimbly.

Callnovo at a Glance

Specialties

Specialties

One-stop Multilingual Call Center, Chinese Call Center, China Virtual Assistant, English Call Center, Spanish Call Center, Customer Service Call Center, Inbound and Outbound Sales Call Center, Technical Support Call Center, Back Office Call Center

Industry

Industry

Telecom, IT, Big Data, Insurance, Visa and Immigration, Travel, Hotel, E-Commerce, Consumer Electronics, Health Product, Airlines, Ticketing, Energy, Food, Real Estate, Luxury, Fashion and Education etc.

Services Provided

Services Provided

Chinese Mandarin, Chinese Cantonese, English, Spanish, Russian, Korean, Japanese, Filipino, French, Vietnamese, Bahasa Indonesia, Bahasa Malaysia, Thai, Portuguese, Khmer, Laos, Punjabi, Hmong, Hindi, Urdu, Punjabi, Ukrainian, German, Dutch, Hungarian, Italian, Czech, Greek, Hebrew, Romanian, Turkey, Swedish, Finnish, Arabic

Highlights

Highlights

One of the largest large-scale multi-location call centers in China Mandarin and Cantonese bilingual China call center Native English speaking call center from Philippines with most competitive rate

Contact

Languages

Chinese Mandarin, Chinese Cantonese, English, Spanish, Russian, Korean, Japanese, Filipino, French, Vietnamese, Bahasa Indonesia, Thai, Portuguese, Laos, Punjabi, Hindi, Urdu, Ukrainian, German, Dutch, Hungarian, Italian, Greek, Hebrew, Romanian, Turkey, Swedish, Finnish, Arabic

Contact

Contact

Email: info@callnovo.com
Wechat ID: 15973022030
Skype ID: jackiehuaifeng
Or click here to fill out the FREE Quote Form

Key Benefits

One-Stop Solution,Outsourced Call Center,Multi-Language,Cost-Effective, Friendly,Cloud-Platform

Minimum terms of commitment

Six months

Hours of Operations

24/7/365

Minimum quantity of agents to start

One agent

Pricing Model

All Inclusive Full Outsourcing, Staffing, Seat Leasing

Company Locations

15+

Company Type

Privately Held

Year Founded

2004

Quality

Superior Service Quality. ISO90001 Certified

Cost

Very Competitive Offshore Rate

Service Channel

Phone, SMS, Email, Web, Social Media

Numbers Of Agents

1500+

Minimum Seat To Start

1