High Cost-efficiency

We excel in optimizing the cost for our clients, seamlessly transforming cost centers into profit centers.

With our competitive edge, your brand gains a market advantage, standing out amidst the competition.

We excel at optimizing costs for our clients, seamlessly transforming cost centers into profit centers.

High-Quality Customer Service Experience

Transcending borders and fostering genuine connections.

With every call and every interaction, we carry your brand’s reputation.

With professional training and advanced technology, we uphold industry standards while surpassing customer expectations.

Language diversity is our strength, enabling us to cater to your global clientele effectively.

The perfect combination of technology and management ensures that
every customer service representative and customer is respected and understood.

Choose Callnovo, and embark on a high-quality service journey for your customers.

15+ Global Customer Service Operations Centers

Our extensive network of operations centers, spanning 16+ locations globally, enables us to deliver native language and localized customer support worldwide.

This strategic setup maximizes native language usage while minimizing operational costs.

Multiple locations within the same language serve as fail-safe backups for uninterrupted service delivery

65+ Service Languages

Wide Language Coverage: We offer call center outsourcing services, customer support, technical assistance, and more in over 65 languages. Our proficient staff, many of whom are bilingual or trilingual, possess native-level language skills, ensuring effective communication and support across diverse linguistic landscapes.

Mandarin

Spanish

Vietnamese

Hmong

Hindi

Japanese

German

Dutch

Czech

Romanian

Finnish

Cantonese

French

Khmer

Indonesian

Urdu

Korean

Tagalog

Hungarian

Greek

Turkish

Arabic

English

Thai

Lao

Malay

Punjabi

Russian

Ukrainian

Italian

Hebrew

Swedish

Portuguese

Choose your preferred CRM platform or Callnovo’s powerful HeroDash.

hoose between your preferred CRM platform or leverage our powerful HeroDash all-in-one solution. Our team is adept at operating various CRM and contact center software, including Salesforce, Zendesk, HubSpot, Zoho, and more. HeroDash offers a myriad of features, facilitating seamless communication, data management, and quality assurance.

Security First; Callnovo protects data security.

Our team undergoes rigorous security training and adheres to strict protocols to safeguard sensitive information.

We prioritize data security, ensuring confidentiality and compliance with GDPR and HIPAA standards.

24/7 real-time monitoring, not letting any risks slip by.

Choose Callnovo for rock-solid information security for your business.

With 24/7 real-time monitoring and a paperless office environment, we offer rock-solid information security for your business needs.

Embark on a 7-Day Journey with Our Contact Center Platform. Try HeroDash for Free Today!

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Canada Headquarters

Suite 1108, 3601 Highway 7 East
Markham, ON L3R 8X6
Canada

China Headquarters

Room 1803, Shen Lan Shi Dai Building
Baling Middle Road, Yueyanglou District Yueyang City, Hunan Province, China, 414000.

Shenzhen TR&D Operation Center

No. 9988, Shennan Avenue
Nanshan District, Shenzhen, Guangdong
China, 518000

Bolivia Operation Center

Torre Las Americas, Av. Arce 2433
La Paz, Bolivia

Nicaragua Operation Center

Suite 502 , Piso 5
Managua, Nicaragua, 14038

Philippines Operation Center

Maharlika Highway Cabanatuan City
Nueva Ecija, Philippines 3100

Products & Services

HeroDash CRM

Cloud Phone Platform

Callnovo AI Assistant

Screenshot/Attendance Monitoring App

Remote Virtual Assistant

Government Outsourcing Solutions

Language Teacher Recruitment

Global Talent Recruitment

Multilingual Content Marketing

E-commerce Customer Service

HIPAA Compliant Call Center

Gaming Customer Service

Content Moderation

Social Media Management

Languages