Callnovo Contact Center is your expert in providing exceptional global customer service solutions; with our experience in more than 40 industries, 18+ years in contact center experience, and our global coverage in 65+ native and secondary languages, we guarantee your business a strong competitive edge in the global market versus your competitors, as well as a strong long-term increase in customer loyalty.
Callnovo’s native Outsourced English Call Center service solution enables you to access the massive English-speaking global marketplace, including the U.S., U.K., Canada, Australia and other English-speaking countries. We offer many languages in order to best serve our clients worldwide, of course, but there’s no denying that English is one of the most popular languages we offer.
Many people across the world know English as their first or second language and it is an important one to know. That’s especially true given that much of the content on the Internet is in English.
It’s likely that many of your clients, especially if they are in the United States, United Kingdom, Canada, and Australia, speak English and naturally need customer service offered in the language they understand. That’s where we come in! We provide our services in English to reach that audience.
As the most wide-spread language in the world, English is spoken by almost 2 billion people. For this reason, English is commonly recognized as the universal language of business, government, education, pop culture and broadcasting. Being able to operate confidently in English is a necessity for any business with serious global ambitions. Callnovo’s Philippines English call centers can gracefully help your business communicate with this huge market without barriers. If your business has grown to include customers outside your own country’s borders, for example, the U.S., U.K., Canada, or Australia, it’s time to ensure that you are able to provide sales, support & customer service in the most common business language, English, to your customers abroad.
For online businesses, it makes good strategic sense to cater to the highly desirable Hispanic customer profile. As national economies continue to rebound from the global recession, these four close trading partners are leading the way to market prosperity, fueled by high GDP and consumer confidence, low unemployment rates, and by close ties to the juggernaut momentum of the enormous U.S. economy, the largest in the world. The convenience of a common, shared language creates unlimited trading opportunities for these countries with one another. This allows each of these English-speaking markets to expand their market territories beyond their borders, with minimal translation, localization and marketing costs compared to trading with foreign language markets. If your company is already active in these key markets, Callnovo’s offshore call center offers low-cost business process outsourcing (BPO) solutions to help your business be more competitive.
Suite 1108, 3601 Highway 7 East, Markham,
ON L3R 8X6 Canada
Room 1802-1803 Shenlan Shidai Building,
Middle of Baling Road, Yueyang, Hunan, China
Ave. Arce 2433 " Torre las Americas" Segundo Mezanine, La Paz, Bolivia
With Callnovo Contact Center as your expert outsourced tech support solutions provider, your business can rest, assured that it could provide exceptional tier 1 tech support at a fraction of the cost, saving on in-house operational costs, as well as ensuring that the majority of your end-customers / end-users have support access without your business having to use its expensive tier 2 and tier 3 tech support resources.
Callnovo Contact Center is highly skilled in B2B and B2C inbound and outbound sales services, guaranteeing a bright future for your business when it comes to sales success; we can aptly provide exactly what you would need so that you may quickly increase your prospective customer opportunities and in-turn increase your conversion rate percentages – giving your business the assurance that it needs when it comes long-term financial security.
With Callnovo Contact Center’s strong market survey and lead generation expertise, your business has the opportunity to amply expand its brand reach to customers throughout the world – without limitations, hitting the right demographics and ensuring that you reach the right prospective customer niches; the possibilities are endless – and, we can ensure that your business receives the long-term financial dividends.
Since the majority of eCommerce customers use social media to interact with businesses, we can understand why your business would want to take advantage of such platforms in order to reach more prospective customers; by collaborating with Callnovo Contact Center – an expert in social media management – we can guarantee that every interaction will count – turning curious consumers into long-term shoppers and guaranteeing that your business increases its customer acquisition rates.
