
Callnovo is a technology-enabled leading mulitilingual contact center service provider specializing in global CX solution and outsourced operations. Callnovo supports 200+ languages with 15+ global sites.
At our core, we're passionate about customer service and have assembled the best talent and technology to empower brand interactions. By staying competitive in price, quality, flexibility, and technology, our brand always remains ahead of the game.
We are a multilingual, one-stop customer service and technical support call center that provides global technology-enabled outsourcing. We believe that our passion for the customer service outsourcing industry is the key to our success. Our top priority is to address the needs of our clients, and we are committed to creating exceptional global customer experiences for clients and brands around the world.
Callnovo can provide outsourced contact center services in 65 languages across 15 global locations. Our call center agents have a very authentic English accent and are able to communicate fluently with customers.
Official language of Malaysia is Malay, also called Bahasa Malaysia. The Malaysian language has most of its words borrowed from Sanskrit, Tamil, Hindi, Persian, Portuguese, Dutch, certain Chinese dialects, Arabic and more recently, English (in particular many scientific and technological terms).
Modern Malaysian is also heavily influenced by Indonesian, largely through the popularity of Indonesian dramas, soap operas, songs, and other music. Callnovo’s Malaysian outsourced call center enables you to access one of the world’s most successful emerging economies, Malaysia. Outsource your Malaysian Sales, Customer Service and Tech Support with us and we will assist your growth in the Malaysian language market.
Malaysia’s central location between the Indian Ocean and South China Sea has historically established it as an important hub for travelers and traders from the East and the West. Malaysia’s GDP has grown at an impressive average rate of 6.5% over 60 years since it’s independence in 1957, the highest in South-East Asia. Malaysia has the highest GDP Per Capita ($26,315) of Newly Industrialized Countries (NIC), higher than any of the emerging BRIC (Brazil, Russia, India, China) nations.Malaysia’s remarkable economic growth and social stability are helping power it’s transition from NIC to Developed Country Status, ahead of it’s long-planned goal for 2020. Malaysia’s cities are considered a shopper’s paradise where large scale malls attract locals and tourists alike. Kuala Lumpur is one the top shopping cities in the Asia-Pacific region. Malaysia’s m-commerce growth rate (45.6%) is the highest in South-East Asia, and third highest in the greater Asia-Pacific region (after Taiwan and India). Malaysia is officially a Islamic nation, home to the largest Muslim population in Asia (61%) and is a strategic partner in bridging the gap between Islamic and Western markets. Malaysia is the “Global Halal Hub” of South-East Asia and has market strategies in place to assist growth in this segment, from research to development, production, trade and logistics.Successful companies in Malaysia are well-positioned to do business with other Islamic markets.
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