15 Years Experience. Trusted by over 1,000 companies worldwide

Multilingual Call Center
and Virtual Assistant

Callnovo is a professional one-stop 24/7/365 omni-channel multilingual outsourced contact center service provider. Callnovo offers Chinese Mandarin and Cantonese,English,French,Spanish,Arabic,Russian,Korean,Japanese,Bahasa Indonesia,Bahasa Malaysia,Thai,Vietnamese,Portuguese and other over 35 languages contact center services.
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Industry Expertise

Why Choose Callnovo?

image 30+ Languages
30+ Languages

With choice 30+ languages at Callnovo, we can serve Chinese Mandarin, Chinese Cantonese, English, Spanish, Russian, Korean, Japanese, Filipino, French, Vietnamese,
BahasaIndonesia, Bahasa, Malaysia, Thai, Khmer, Laos, Punjabi, Hmong, Hindi, Urdu, Punjabi, Ukrainian, German, Dutch, Hungarian, Italian, Czech, Greek, Hebrew, Romanian, Turkey, Swedish, Finnish, Arabic and more languages.

image Cost-effective
Cost-effective

Our call center likes SMALL or BIG, Long term or short term projects. No matter you are a new small start-up looking for just one call center virtual assistant, or you are a large corporation that requires hundreds of inbound call center agents for 24X7, we welcome you!

image Personal touch
Personal touch

We have that personal touch that gives you an amazing collaboration experience, emphasizing our belief in excellent results, ethical services and transparent operation and communication that show how passionate we are about your business.

image Fast turnaround
Fast turnaround

Our team delivers quality results with short turnaround times, staying true to our commitment to efficiency that your business expects. Time is crucial in call center operations, so Callnovo team always updates you the operation status and answers your questions in no time.

image Easy dialogue
Easy dialogue

Talk with our China and Philippines call center agents and managers and experience what excellence truly means. We are always more than happy to show you how we can build the outsourced call center team for you and with you together.

image Knowledge
Knowledge

Because we know what a call center means to your business, we strive to embrace your goals as our own. More than 10 years’ knowledge in different industries enables Callnovo China and Philippines call center to do the best job we can on every task client assigns to us.

image Superb quality
Superb quality

We deliver professional and quality results on each call center project. We are ISO9001 certified and we have most updated industry technology and know-how to solve your call center sales and customer service challenges. Clients always tell us that they get more beyond they are expecting on quality.

image Objective-oriented
Objective-oriented

We utilize our skills and the best contact center resources to make you competitive. We will offer you a customized sales or customer service call center solution rather than a generic one to any clients. We constantly ensure our objective is streamlined to yours. Your success is Callnovo’s success.

image 24X7 Flexible
24X7 Flexible

Our call center likes SMALL or BIG, long term or short term projects. No matter you are a new small start-up looking for just one call center virtual assistant, or you are a large corporation that requires hundreds of inbound call center agents for 24X7, we welcome you!

Callnovo Testimonial
Conference Director in Asia
Director in Asia
CEO in China
Senior Program Manager
Operation Director
Owner

“Callnovo offered us great quality customer service agents, they are professional and strive to achieve goals. The team was set up and came to full force operation less than 2 weeks. Outsourcing to Callnovo is the right choice and we will recommend to other clients.”

Conference Director in Asia A US-based Leading Media Company

“Our software is being sold in Asia and we need to provide tech support to clients. Considering there are so many different languages in Asia market, providing a one-stop multilingual contact center solution is amazing from Callnovo. Although in China market we used more than 10 tech support reps from Callnovo to cover 365 days’ tech support, other languages such as Vietnamese is offering very limited call volume since it’s a new market to us. However, Callnovo manages all of them very well in a single platform with single point of contact. This saves our efforts and costs and bring peace of mind and big convenience to me!”

Director in Asia A California Advanced Software Company

“Callnovo Chinese call center team members are all quick learners and quicker responders. Our China 400 Toll-free number inbound call center and live web chat service in China are fully outsourced to Callnovo and our airline tickets after-sales service and baggage tracking are all covered well by them. Callnovo's Chinese call center team is flexible and on-demand to match our seasonal service volume fluctuation. Excellent service!”

CEO in China One of the European Airlines

“Callnovo quickly dispatched and trained 80 outbound B2B lead generation telemarketers for us in 3-4 weeks. My outbound campaign was successfully executed with good results in 2 months.”

Senior Program Manager One Famous Fortune 500 IT Company Senior Program Manager

“Working with Callnovo, my China inbound customer service team of 20 CSRs and 2 Team Leaders were quickly setup at very cost-effective monthly price. Outsourcing to Callnovo is the right choice”

Operation Director One New York Based Brand Name IPTV Company Operation Director

“Callnovo team is very helpful with very quick turnaround time! My China start-up e-commerce company now is equipped with full call center capability at very affordable price. I enjoy outsourcing my call center to Callnovo”

Owner One California Based Creative Clothing Company Owner
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