The Necessity of Content Moderation Manual Review of Content by Content Moderators in the Southeast Asian Market
Foodservice Industry Pain Points and the Strong Advantage of Callnovo’s Customer Service Outsourcing Solutions
HIPAA Call Center Requirements & How to Choose a HIPAA Compliant Call Center
Comparison US UK Customer Satisfaction Expectations and the Importance of Excellent English Language Customer Service
Callnovo Assists Nurse Recruitment Platforms – such as the W Company – Despite the Current United States Labor Shortage
Callnovo’s Top-Tier Customer Service Propels a Scooter Brand into the U.S. Market
Callnovo provides after-sales support to a well-known electric scooter manufacturer; to keep the brand name confidential, we’ll use the name ISCT. ISCT primarily manufactures electric scooters, electric bicycles, and hoverboards for different purposes and consumer groups. After establishing a strong presence in…
The Importance of an Omni-Channel Contact Center to a Brands’s Global Strategy
Amazon recently banned many Ecommerce sellers for generating fake reviews for their products – a well-known industry secret. This blockade pushed many global e-Commerce brands to pursue a different path. These brands are now working to develop unique brand premiums and independence…
Callnovo’s Powerful International Toll-Free Service (ITFS) Strategy for Businesses
An International Toll-Free Number (ITFN) is a sophisticated telecommunications number that can be dialed free of charge to the caller and paid for by the owner of the number, enabling international connection between customers and businesses. The worldwide 800-toll-free service…
Canadian eCommerce Market: Tips for Go Global Ecommerce Businesses Entering the Market
When we look at the continent of North America, it’s impossible to overlook the sheer size of Canada. Canada has a massive land area of approximately 9-10 million square kilometers. However, it has only a population of around 38 million…
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Canada Headquarters
Markham, ON L3R 8X6
Canada
China Headquarters
Baling Middle Road, Yueyanglou District Yueyang City, Hunan Province, China, 414000.
Shenzhen TR&D Operation Center
Nanshan District, Shenzhen, Guangdong
China, 518000
Bolivia Operation Center
La Paz, Bolivia
Nicaragua Operation Center
Managua, Nicaragua, 14038
Philippines Operation Center
Nueva Ecija, Philippines 3100