
Philippines Call Center vs. India – Which Should You Choose?
There was a time, even as recently as just a few years ago, when India cornered the market on outsourced call center services. The Philippines has since taken over as the call center capital of the world, and for many…

Attention: e-Commerce Business Owners! Here’s why you Need a Malay Call Center
When it comes to shopping, Malaysians are upping their game. In fact, 91% of internet users say they have shopped online for an average of $2000+ per person per year in online spending. Furthermore, Malaysia’s e-commerce spending is expected to…

Why You Must Use WeChat for Sales and Customer Service in China
If you are planning on growing your business in the world’s largest e-commerce marketplace, you should know why you must use WeChat for sales and customer service in China. If the name “WeChat” is unfamiliar to you, it’s a good…

How to Expand Your Business Globally
In the business world, if you want to get ahead, you need to constantly stay at least two steps ahead of your competitors, which is one of the primary reasons why so many businesses are now outsourcing to call centers…

How to Increase Sales by Hiring a Multilingual Call Center
The moment you decide to expand your business, you have to take into consideration the benefits you can obtain by hiring a Multilingual Call Center. This is a more important factor when you start your company on a global…

How to Use a Call Center to Get More Amazon Reviews for Your Product
As a seller on Amazon, regardless of FBA or FBM, you know the importance of customer reviews. More, and better, Amazon reviews will build your product’s 5-star rating, help it stand out and gain more sales. According to a study…

Offshore China Call Center Supports Your Business in US, Canada, Australia, Europe
Overseas Chinese residents are everywhere across the whole world nowadays. In some countries, like Canada, Malaysia and Singapore, Chinese is the most popular ethnic language in the country; In US, there are over 4 million Chinese people living there; In…

6 Reasons China Market Presents Rare Business Opportunity
2015 marked the first year in over a century that the U.S. was no longer the largest economic power in the world. In 2015, the Chinese economy passed the U.

Improve Realtor Career by Using Real Estate Virtual Assistant
Realtors work some of the longest, latest, most unpredictable hours of any profession. As a high-performing real estate agent, you must be reachable and interruptable 24/7 every day of the year to be available to each of your clients, whenever…
Embark on a 7-Day Journey with Our Contact Center Platform. Try HeroDash for Free Today!
Canada Headquarters
Markham, ON L3R 8X6
Canada
China Headquarters
Baling Middle Road, Yueyanglou District Yueyang City, Hunan Province, China, 414000.
Shenzhen TR&D Operation Center
Bolivia Operation Center
La Paz, Bolivia
Nicaragua Operation Center
Managua, Nicaragua, 14038
Philippines Operation Center
Nueva Ecija, Philippines 3100

