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March 29, 2021
U.S. Live Chat Etiquette and the Importance of Outsourced Customer Service
U.S. Live Chat Etiquette: how to uphold live chat customer service standards - and, check-out the benefits of customer service outsourcing.
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March 17, 2021
Shopee Thailand and Lazada Thailand: Behind Each eCommerce Platform’s Sales Success, Callnovo is Ready to Help Cross-border eCommerce Sellers with Exceptional Localized Customer Service in the Thai Language
Shopee Thailand / Lazada Thailand: Information on Preferred Seller Perks and How to Maintain Seller Service Standards
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March 12, 2021
Tier 1 Tech Support Employee Highlight: Diego Orbegoso – Callnovo’s Bolivian Tech Support Team Leader for a Solar Energy Inverter Business
Read Callnovo's interview with its tier 1 tech support team leader, Diego Orbegoso, on leadership role for a solar energy inverter business.
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March 9, 2021
English Customer Service Outsourcing within the Plurinational State of Bolivia in South America: the Advantage and Process of Recruiting Highly-proficient Bilingual Bolivian English/Spanish Speakers
English customer service outsourcing in Bolivia is beneficial due to the country's high literacy success; find out how Callnovo can help.|English customer service outsourcing in Bolivia is beneficial due to the country's high literacy success; find out how Callnovo can help.
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March 5, 2021
Malaysia eCommerce Market – its Dominance and Shopee’s Success: Callnovo’s Localized Customer Service in the Malaysian Language Can Successfully Help Global eCommerce Sellers
Malaysia eCommerce market - Shopee Maylasia: here's how localized customer service helps eCommerce sellers maintain Preferred Seller status.
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March 1, 2021
Lazada Vietnam: Behind Lazada’s eCommerce Market Success, Callnovo is Ready to Help Global eCommerce Sellers with Exceptional Localized Customer Service in the Vietnamese Language
Lazada Vietnam: behind the marketplace's success, Callnovo's ready to help global eCommerce sellers wi/ localized Vietnamese customer service.
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February 28, 2021
Cash on Delivery (COD) within the eCommerce Market in Vietnam: Callnovo Contact Center Has the Expert Service Necessary to Help eCommerce Sellers Overcome Pain Points and Ensure Completed Transactions
Callnovo's localized outsourced customer service in the Vietnamese language can help global eCommerce sellers reduce cash on delivery risks.
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February 19, 2021
Amazon Poland Ready to Launch: Callnovo is Ready to Help Global eCommerce Sellers’ Entrance into the Polish Market by Providing Exceptional Localized Customer Service
For global eCommerce sellers taking advantage of Amazon's launch in Poland, Callnovo's localized customer service in Polish can help.
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