
Call Customer Service: How 24/7 Support Cut Fitness Equipment Returns by 64%
High return rates? Call customer service! Learn how 24/7 multilingual support reduced fitness equipment returns by 64% and boosted customer satisfaction.
Read MoreCall Customer Service: How 24/7 Support Cut Fitness Equipment Returns by 64%
BPO services vs managed services: Key differences and use cases
Compare BPO services and managed services to understand their differences, benefits, and use cases. Find the right solution for your business needs.
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8 Reasons Why Speech Analytics Call Center is a Must-Have in 2025
Discover how Speech Analytics Call Center tools enhance customer satisfaction, boost agent performance, and streamline operations for 2025 success.
Read More8 Reasons Why Speech Analytics Call Center is a Must-Have in 2025
Multichannel vs Omnichannel Customer Experience: Key Differences
Understand the key differences between omnichannel and multichannel customer experiences. Learn how omnichannel ensures seamless, customer-centric interactions.
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What is a Cloud Call Center and How It Operates
A cloud call center is a virtual solution using cloud technology to manage customer interactions across channels, offering scalability, cost savings, and flexibility.
Read MoreWhat is a Cloud Call Center and How It Operates
Call Center Solutions: 7 Proven Strategies to Boost Efficiency
Boost call center efficiency with 7 proven strategies, including AI tools, cloud-based systems, and omnichannel solutions for better customer service.
Read MoreCall Center Solutions: 7 Proven Strategies to Boost Efficiency
Top Remote Call Center Employment Platforms for Career Growth in 2025
Discover the top platforms for remote call center employment in 2025. Learn how they offer flexibility, global opportunities, and career growth potential.
Read MoreTop Remote Call Center Employment Platforms for Career Growth in 2025
Call Center Representative Salary Trends You Need to Know
Call center representative salaries in 2025 average $31,549 annually in the U.S., with regional and industry variations shaping pay trends globally.
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Call Center Quality Assurance and Quality Control Comparison Guide
Compare call center quality assurance and quality control. Learn how QA improves processes while QC ensures service standards, boosting customer satisfaction.
Read MoreCall Center Quality Assurance and Quality Control Comparison GuideEmbark on a 7-Day Journey with Our Contact Center Platform. Try HeroDash for Free Today!
Canada Headquarters
Suite 1108, 3601 Highway 7 East
Markham, ON L3R 8X6
Canada
Markham, ON L3R 8X6
Canada
China Headquarters
Room 1803, Shen Lan Shi Dai Building
Baling Middle Road, Yueyanglou District Yueyang City, Hunan Province, China, 414000.
Baling Middle Road, Yueyanglou District Yueyang City, Hunan Province, China, 414000.
Shenzhen TR&D Operation Center
No. 9988, Shennan Avenue
Nanshan District, Shenzhen, Guangdong
China, 518000
Nanshan District, Shenzhen, Guangdong
China, 518000
Bolivia Operation Center
Torre Las Americas, Av. Arce 2433
La Paz, Bolivia
La Paz, Bolivia
Nicaragua Operation Center
Suite 502 , Piso 5
Managua, Nicaragua, 14038
Managua, Nicaragua, 14038
Philippines Operation Center
Maharlika Highway Cabanatuan City
Nueva Ecija, Philippines 3100
Nueva Ecija, Philippines 3100