How to help you implement remote assistant services quickly and efficiently?
Global Real Estate Virtual Assistant Interview—Seek the promise of outsourcing and enjoy the quality of service! Hello everyone, welcome to Callnovo’s global multilingual customer service outsourcing center. I am the moderator Hannah. Everyone who knows Callnovo’s, understands that in addition to providing…
Chinese pet products cross-border e-commerce fully enter the US market
The “US priority” policy is bringing further uncertainty to the world and the US economy. American economists predict that if the United States implements the tariff increase on Chinese goods in full, it will lead to a 25% increase in…
Are Cross-Border E-Commerce COD Orders Still Being Distributed Blindly?
COD (CASH ON DELIVERY), commonly known as ” CASH ON DELIVERY.” COD has appeared frequently in the e-commerce industry in recent years, especially in cross-border export of e-commerce. Based on the low penetration rate of online payment in emerging markets, when…
How Amazon Cross-Border E-Commencer Adopts Customer Service to Receive Positive Reviews
Recently, a humble news from Amazon has caused a great attention of many Amazon cross-border e-commerce sellers. “Important Notice: From December 3rd, Amazon bans requesting positive reviews!”. This news instantly made headlines on major cross-border e-commerce platforms, and some even named “Desperateness!…
How to successfully manage your WeChat official account in China?
As we have explored, WeChat official account is a very powerful tool for growing your business in China but it is also a complex and very different digital eco-system to be working in. Partnering with a local specialist is key. We…
7 Key Call Center Metrics for E-Commerce Business
A call center can help your e-commerce business to flourish. Setting up a clear point of contact and advertising the number to call if your visitors have any questions or just need a little assistance can be the difference between…
Why Good Customer Service Should Be A Priority For Your Small Business
There is a saying amongst many business owners that 1 happy customer is worth 7 or 8 new sales. Meaning that just 1 sale that results in the customer being satisfied enough to recommend the service and come back again…
Why You Should Outsource To A Bilingual Call Center
Since the dawn of the digital age, the world has never been closer together. We have truly come together as one global nation and so it’s more important than ever that your business speaks the right language. With the whole…
4 Reasons Why Outsourcing A Call Center Can Work For Your Business
Outsourcing your company’s incoming traffic to a call center services company can dramatically increase productivity, lower running costs and help to grow your business. If you’re considering doing so here are just a few reasons it can really help. Leave…
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Canada Headquarters
Suite 1108, 3601 Highway 7 East
Markham, ON L3R 8X6
Canada
Markham, ON L3R 8X6
Canada
China Headquarters
Room 1803, Shen Lan Shi Dai Building
Baling Middle Road, Yueyanglou District Yueyang City, Hunan Province, China, 414000.
Baling Middle Road, Yueyanglou District Yueyang City, Hunan Province, China, 414000.
Shenzhen TR&D Operation Center
No. 9988, Shennan Avenue
Nanshan District, Shenzhen, Guangdong
China, 518000
Nanshan District, Shenzhen, Guangdong
China, 518000
Bolivia Operation Center
Torre Las Americas, Av. Arce 2433
La Paz, Bolivia
La Paz, Bolivia
Nicaragua Operation Center
Suite 502 , Piso 5
Managua, Nicaragua, 14038
Managua, Nicaragua, 14038
Philippines Operation Center
Maharlika Highway Cabanatuan City
Nueva Ecija, Philippines 3100
Nueva Ecija, Philippines 3100