Before you hire that company, make sure their customer service agents possess these qualities
It’s a crucial obligation for every business owner to choose the most efficient and ideal call center provider to streamline their customer care operations. Aside from making sure that the provider has the technology and the resources to handle this…
Want to convert dissatisfied clients into loyal customers? Outsourcing your customer care services is your best chance – here’s why
Taking care of your customers should be at the top of your priorities especially if you want to make it big someday. However, many companies fail to recognize this reality because they are too busy focusing on efforts to market…
Taking care of your customers should be at the top of your priorities especially if you want to make
Taking care of your customers should be at the top of your priorities especially if you want to make it big someday. However, many companies fail to recognize this reality because they are too busy focusing on efforts to market…
4 Reasons Why Outsourcing is a Good Business Decision
In the past, outsourcing to a call center was frowned upon, as people believed that it simply was not necessary and was nothing more than a cheap tactic designed to save money. Nowadays, outsourcing is considered an important part…
The Crucial Role of Customer Service in Every Business’ Success
Competition is forcing businesses to go to higher and higher levels. Customers expect the products/services to be of top-quality and to ensure this; businesses are going beyond customer expectations. A Customer Care Call Center is one of the measures that…
The Importance of Customer Service and the Benefits of Outsourcing
No matter if you own a small family company or a multi-billion dollar corporation, only one person is irreplaceable to your business and that is the customer. In order to succeed in the free market, a business should not only…
Benefits of a Bilingual Call Center
Thanks to advanced technology, today’s businesses are able to operate on a global scale and are no longer hindered by the geographical limitations that once plagued them in the past. Now, companies can easily expand their reach to include…
Why Outsourcing to a Philippines Call Center is a Smart Business Decision
We’ve all heard the well-worn clichés about the infamous Indian call center agents. Sure, they may answer and introduce themselves with a common American name, but the tell-tale accent is unmistakable. This, among many other reasons, is why so many…
In-House vs. Outsourced Call Center – Which Should You Choose?
As your business grows or you expand into other areas, the time may very well come when assembling a dedicated call center to handle customer care just makes good business sense. Making this decision comes with its own set of…
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Canada Headquarters
Suite 1108, 3601 Highway 7 East
Markham, ON L3R 8X6
Canada
Markham, ON L3R 8X6
Canada
China Headquarters
Room 1803, Shen Lan Shi Dai Building
Baling Middle Road, Yueyanglou District Yueyang City, Hunan Province, China, 414000.
Baling Middle Road, Yueyanglou District Yueyang City, Hunan Province, China, 414000.
Shenzhen TR&D Operation Center
No. 9988, Shennan Avenue
Nanshan District, Shenzhen, Guangdong
China, 518000
Nanshan District, Shenzhen, Guangdong
China, 518000
Bolivia Operation Center
Torre Las Americas, Av. Arce 2433
La Paz, Bolivia
La Paz, Bolivia
Nicaragua Operation Center
Suite 502 , Piso 5
Managua, Nicaragua, 14038
Managua, Nicaragua, 14038
Philippines Operation Center
Maharlika Highway Cabanatuan City
Nueva Ecija, Philippines 3100
Nueva Ecija, Philippines 3100