
Outsourced Technical Support: Key Advantages and Metrics for U.S. Businesses
With outsourced technical support, your U.S.-based business has the opportunity to build strong, long-term growth and success while also improving it's cost-savings, efficiency, and customer engagement - leading to top-quality service and operations that improves your company's customer retention and loyalty. Check out our article to see how offshore technical support with a strong monitoring of technical support KPIs can increase your sales market success opportunities; furthermore, you'll learn how Callnovo Contact Center can help bring long-term success to fruition.
Read MoreOutsourced Technical Support: Key Advantages and Metrics for U.S. Businesses
How Multilingual Customer Service Outsourcing (Multilingual Customer Service Support for Travel Industry) Meets U.S. Travel Business Customer Service Pain Points
As U.S. travel industry businesses recover from the COVID-19 pandemic along with the U.S. travel industry, U.S. travel industry businesses have a grand opportunity to surpass customer service pain points and provide top-quality customer engagement and customer service support to domestic and international travelers via outsourced multilingual customer service support for travel industry. To learn more about how Callnovo Contact Center's superb multilingual customer service outsourcing solutions can help your travel company meet its in-house customer service pain points and provide a highly-effective, highly-affordable customer service solution for its customers that brings to fruition long-term travel industry success, please take a look inside.
Read MoreHow Multilingual Customer Service Outsourcing (Multilingual Customer Service Support for Travel Industry) Meets U.S. Travel Business Customer Service Pain Points
Amidst U.S. Labor Shortages, Callnovo Supports an American Medical Staffing Agency with Healthcare Staffing Solutions to Ensure Timely Staffing of Medical Jobs
Despite U.S. labor shortage issues, Callnovo Contact Center can successfully support the medical staffing needs of such a medical staffing agency as the "W Company" - which has been successfully staffing travel nurses for medical job opportunities for more than 2 years; find out inside how Callnovo supports such a business and can even support your medical business' call center outsourcing needs - all to ensure long-term growth and business success.
Read MoreAmidst U.S. Labor Shortages, Callnovo Supports an American Medical Staffing Agency with Healthcare Staffing Solutions to Ensure Timely Staffing of Medical Jobs
The Importance of Outsourced eCommerce Customer Service Solutions for U.S. eCommerce Businesses
With high eCommerce customer service standards, ensuring stellar eCommerce customer support in-house can be challenging; take a look inside to see how outsourced eCommerce customer service solutions can help you manage eCommerce customer standards of service while securing long-term e-Seller growth & sales success.
Read MoreThe Importance of Outsourced eCommerce Customer Service Solutions for U.S. eCommerce Businesses
Key Real Estate KPI Real Estate Metrics to Take your Overall Sales to the Next Level
As U.S. homeowners manifest themselves as a rejuvenated group of new home seekers/buyers, the real estate market has an unprecedented opportunity to rebound, leading to strong real estate sales and long-term market success; furthermore, your real estate firm's sales opportunities - if taken advantage of - can lead to a strong accumulation of sales that builds you some grand sales growth - which is a undoubtful win-win situation. Check inside to see how your brand can capitalize on long-term sales gains by tracking the included key real estate KPI; you'll also learn of Callnovo Contact Center's real estate outsourcing solutions to further take your brand's success to the next level.
Read MoreKey Real Estate KPI Real Estate Metrics to Take your Overall Sales to the Next Level
Conquering the Indonesian Market with Native Customer Service Resources beyond Cultural Differences
By ensuring you have access to native customer service resources, your go-global brand can reach offshore sales markets - such as the Indonesian market - successfully, allowing you long-term, global sales success while you augment your brand's global customer loyalty and ensure it reaches a trajectory of long-term growth and market success. Inside, we show you the benefits of localized customer service resourcing, how to effectively-utilize such local customer service resources, introduce you to successful client cases, and introduce you to Callnovo Contact Center's viable omnichannel, multilingual, native language call center outsourcing benefits.
Read MoreConquering the Indonesian Market with Native Customer Service Resources beyond Cultural Differences
Transforming Overseas Customer Service Strategy: How to Ensure Quality Native Customer Service on Social Media Platforms in Varying Countries
With social media’s global popularity, it's highly-important that expanding brands looking to go-global consider the strong advantages to providing global customer support through varying countries' preferred social media platforms. As such, we'll take a look at examples whereby local customers use social media to connect with brands, and then we'll look at the benefits your business can receive by considering Callnovo's native customer service outsourcing solutions - all to the end that your brand can strongly-compete in global sales markets and find substantial, long-term sales growth and success.
Read MoreTransforming Overseas Customer Service Strategy: How to Ensure Quality Native Customer Service on Social Media Platforms in Varying Countries
Callnovo Proudly-receives Finalist Spot in Markham’s 32nd Annual Business Excellence Awards
Markham, Ontario, Canada - one of the fastest-growing cities in the North American country and a.k.a. the High-tech Capital of Canada - held its 32nd Annual Business Excellence Awards ceremony in highlight of rising, reputable, local businesses’ and organizations’ entrepreneurial spirit, ingenuity, and success. We want to congratulate Callnovo Contact Center for becoming a top 3 finalist in the Global Business Excellence category this year. Take a look inside to learn more about this highly-anticipated ceremony and to read about Callnovo's exciting participation in the grand event.
Read MoreCallnovo Proudly-receives Finalist Spot in Markham’s 32nd Annual Business Excellence Awards
Dental Office HIPAA Compliance 2022: Part 1 of our Detailed Guide to 10 Best Practices
Within the healthcare industry, patient data confidentiality is extremely vital. Recently, Callnovo wrote on benefits of HIPAA compliance for healthcare patients whereby it’s mentioned security concerns regarding personal data confidentiality breaches is a real problem, stating: “within the United States…
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Canada Headquarters
Suite 1108, 3601 Highway 7 East
Markham, ON L3R 8X6
Canada
Markham, ON L3R 8X6
Canada
China Headquarters
Room 1803, Shen Lan Shi Dai Building
Baling Middle Road, Yueyanglou District Yueyang City, Hunan Province, China, 414000.
Baling Middle Road, Yueyanglou District Yueyang City, Hunan Province, China, 414000.
Shenzhen TR&D Operation Center
No. 9988, Shennan Avenue
Nanshan District, Shenzhen, Guangdong
China, 518000
Nanshan District, Shenzhen, Guangdong
China, 518000
Bolivia Operation Center
Torre Las Americas, Av. Arce 2433
La Paz, Bolivia
La Paz, Bolivia
Nicaragua Operation Center
Suite 502 , Piso 5
Managua, Nicaragua, 14038
Managua, Nicaragua, 14038
Philippines Operation Center
Maharlika Highway Cabanatuan City
Nueva Ecija, Philippines 3100
Nueva Ecija, Philippines 3100