
6 Reasons China Market Presents Rare Business Opportunity
2015 marked the first year in over a century that the U.S. was no longer the largest economic power in the world. In 2015, the Chinese economy passed the U.
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Improve Realtor Career by Using Real Estate Virtual Assistant
Realtors work some of the longest, latest, most unpredictable hours of any profession. As a high-performing real estate agent, you must be reachable and interruptable 24/7 every day of the year to be available to each of your clients, whenever…

Unleashing Omnichannel Customer Service Benefits: Proven eCommerce Customer Retention Strategies for Global Engagement & Sales Growth
For U.S. e-Commerce businesses that are constantly-seeking ways to improve global customer engagement & build long-term customer retention, it's highly-important that they consider one proven strategy which is guaranteed to offer their e-Commerce customers a seamless customer experience; that is: embracing the power of omnichannel customer service and their omnichannel customer service benefits. Take a look inside as we delve into key omnichannel customer service benefits specifically-for your U.S.-based eCommerce business - as well as share how eCommerce customer retention strategies from an outsourced call center such as Callnovo Contact Center can enhance your long-term customer engagement & retention.
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Unlocking Big Success in Medical Billing Customer Service: The Important Role of Client Success Managers
For U.S. medical billing companies, there are typically many challenges that are hard to handle in-house - such as: increased medical patient dissatisfaction, lengthy wait times, billing errors & confusion, lack of transparency, and many others; to handle such challenges, it's very important to understand the vital importance of an expert client success manager and their operations management team within the realm of medical billing customer service to ensure top-notch service. Along with medical billing customer service outsourcing solutions, such an avid team of professionals can ensure your U.S. medical billing business builds strong, reputable, long-term business growth and success. Find out more inside our article.
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The Big Role of Client Success Managers in Legal Customer Service Outsourcing for U.S. Law Firms
For U.S. law firms, there are typically many challenges that are hard to handle in-house - such as: high channel volumes, consistent client case follow-up, unmanageable workloads, the provision of accurate legal client data, and many others; to handle such challenges, it's very important to understand the vital importance of an expert client success manager and their operations management team to ensure top-notch legal customer service. Along with legal customer service outsourcing solutions, such an avid team of professionals can ensure your U.S. law firm builds strong, reputable, long-term business growth and success. Find out more inside our article.
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Tech Support Outsourcing for U.S. Big Tech Companies: Meeting 4 Major Service Pain Points for Long-term Growth
Despite challenging pain points and high Big Tech customers' CS standards when it comes to top-quality technical support, Callnovo Contact Center's Big Tech support outsourcing solutions ensure stellar technical support, promoting long-term business growth & success.
Read MoreTech Support Outsourcing for U.S. Big Tech Companies: Meeting 4 Major Service Pain Points for Long-term Growth
How Outsourced Customer Service Promote Top-tier Legal Customer Service for Your Law Firm
Despite challenging pain points and high, barely-manageable legal client customer service standards when it comes to top-quality legal customer service, Callnovo Contact Center's outsource customer service ensures top-quality legal service support that instills a strong level of client trust & confidence, leading to long-term U.S. law firm growth & success - as well as an immaculate reputation. For more info. on Callnovo's superb customer service outsourcing solutions, take a look inside.
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How to Successfully-meet Client Service Standards: 3 Big Advantages of Medical Billing Customer Service Outsourcing
With high medical billing customer service standards of service, providing medical billing customer support in-house can be a daunting task; take a look inside to see how medical billing customer service outsourcing solutions can not only help you manage medical client standards of service - but, to also ensure that you build long-term client trust and confidence, leading to long-term business growth and sales success.
Read MoreHow to Successfully-meet Client Service Standards: 3 Big Advantages of Medical Billing Customer Service Outsourcing
Amidst U.S. Labor Shortages, Callnovo Supports an American Medical Staffing Agency with Healthcare Staffing Solutions to Ensure Timely Staffing of Medical Jobs
Despite U.S. labor shortage issues, Callnovo Contact Center can successfully support the medical staffing needs of such a medical staffing agency as the "W Company" - which has been successfully staffing travel nurses for medical job opportunities for more than 2 years; find out inside how Callnovo supports such a business and can even support your medical business' call center outsourcing needs - all to ensure long-term growth and business success.
Read MoreAmidst U.S. Labor Shortages, Callnovo Supports an American Medical Staffing Agency with Healthcare Staffing Solutions to Ensure Timely Staffing of Medical JobsEmbark on a 7-Day Journey with Our Contact Center Platform. Try HeroDash for Free Today!
Canada Headquarters
Suite 1108, 3601 Highway 7 East
Markham, ON L3R 8X6
Canada
Markham, ON L3R 8X6
Canada
China Headquarters
Room 1803, Shen Lan Shi Dai Building
Baling Middle Road, Yueyanglou District Yueyang City, Hunan Province, China, 414000.
Baling Middle Road, Yueyanglou District Yueyang City, Hunan Province, China, 414000.
Shenzhen TR&D Operation Center
No. 9988, Shennan Avenue
Nanshan District, Shenzhen, Guangdong
China, 518000
Nanshan District, Shenzhen, Guangdong
China, 518000
Bolivia Operation Center
Torre Las Americas, Av. Arce 2433
La Paz, Bolivia
La Paz, Bolivia
Nicaragua Operation Center
Suite 502 , Piso 5
Managua, Nicaragua, 14038
Managua, Nicaragua, 14038
Philippines Operation Center
Maharlika Highway Cabanatuan City
Nueva Ecija, Philippines 3100
Nueva Ecija, Philippines 3100