With Callnovo Contact Center as your expert outsourced tech support solutions provider, your business can rest, assured that it could provide exceptional tier 1 tech support at a fraction of the cost, saving on in-house operational costs, as well as ensuring that the majority of your end-customers / end-users have support access without your business having to use its expensive tier 2 and tier 3 tech support resources.
With 18 years of experience in the business process outsourcing industry, Callnovo has accumulated a vast pool of high-quality global talent resources. Our professional HR team can match the most suitable talent for your specific position requirements, regardless of geographical barriers.
Callnovo is a technology-enabled leading mulitilingual contact center service provider specializing in global CX solution and outsourced operations. Callnovo supports 200+ languages with 15+ global sites.
At our core, we're passionate about customer service and have assembled the best talent and technology to empower brand interactions. By staying competitive in price, quality, flexibility, and technology, our brand always remains ahead of the game.
We are a multilingual, one-stop customer service and technical support call center that provides global technology-enabled outsourcing. We believe that our passion for the customer service outsourcing industry is the key to our success. Our top priority is to address the needs of our clients, and we are committed to creating exceptional global customer experiences for clients and brands around the world.
Callnovo can provide outsourced contact center services in 65 languages across 15 global locations. Our call center agents have a very authentic English accent and are able to communicate fluently with customers.
For a call center to run at optimal performance, it must employ all of the tools and technologies available. Two of the most important technologies include CRM (customer relationship management) and CTI (computer telephony integration). Let’s take a look at some of the many benefits these integrations can have for contact center solutions. Streamlined call […]
Suite 1108, 3601 Highway 7 East, Markham, ON L3R 8X6 Canada
No. 9988, Shennan Avenue, Nanshan District, Shenzhen, Guangdong, 518000
Room 1803, deep blue era gold tower, Baling Middle Road, Yueyanglou District, Yueyang, China, 414,000
Ave. Arce 2433 " Torre las Americas" Segundo Mezanine, La Paz, Bolivia
Callnovo Contact Center is your expert in providing exceptional global customer service solutions; with our experience in more than 40 industries, 18+ years in contact center experience, and our global coverage in 65+ native and secondary languages, we guarantee your business a strong competitive edge in the global market versus your competitors, as well as a strong long-term increase in customer loyalty.
With Callnovo Contact Center’s strong market survey and lead generation expertise, your business has the opportunity to amply expand its brand reach to customers throughout the world – without limitations, hitting the right demographics and ensuring that you reach the right prospective customer niches; the possibilities are endless – and, we can ensure that your business receives the long-term financial dividends.
Since the majority of eCommerce customers use social media to interact with businesses, we can understand why your business would want to take advantage of such platforms in order to reach more prospective customers; by collaborating with Callnovo Contact Center – an expert in social media management – we can guarantee that every interaction will count – turning curious consumers into long-term shoppers and guaranteeing that your business increases its customer acquisition rates.
