Callnovo Contact Center is your expert in providing exceptional global customer service solutions; with our experience in more than 40 industries, 18+ years in contact center experience, and our global coverage in 65+ native and secondary languages, we guarantee your business a strong competitive edge in the global market versus your competitors, as well as a strong long-term increase in customer loyalty.
With Callnovo Contact Center’s strong market survey and lead generation expertise, your business has the opportunity to amply expand its brand reach to customers throughout the world – without limitations, hitting the right demographics and ensuring that you reach the right prospective customer niches; the possibilities are endless – and, we can ensure that your business receives the long-term financial dividends.
Since the majority of eCommerce customers use social media to interact with businesses, we can understand why your business would want to take advantage of such platforms in order to reach more prospective customers; by collaborating with Callnovo Contact Center – an expert in social media management – we can guarantee that every interaction will count – turning curious consumers into long-term shoppers and guaranteeing that your business increases its customer acquisition rates.
Callnovo’s Chinese Annual New Year Celebration Party (2021/2022): With the Roar of a Tiger, the Future Unfolds
As a show of Callnovo’s completion of 17 years of service as an international leader in multilingual, omnichannel customer service/tech support outsourcing, the business looks forward to the future with the roar of a tiger and the presentation of a night of dances, games, and messages that not only bring to mind the past years of strong success, but that remind its Chinese staff of their extreme importance as the face of the customer service outsourcing industry.
The Strong Rebound of China’s Domestic Market Economy is Significantly Increasing Demand for Mandarin and Cantonese Outsourced Call Center Services
Despite the economic setback throughout Q1 and Q2 of 2020, China’s domestic economy has been largely brought under control and has even strongly rebounded as of the end of the 4th financial quarter of last year, 2020, creating a significant increase in demand for outsourced call center customer service and tech support in the Chinese Mandarin and Cantonese languages.
