Exceptional eCommerce Customer Service: 7 Best Practices

A young couple happily looks on Amazon for quality baby products - as they are planning on having a little bundle of joy.

Over the past five years, eCommerce Sellers have taken advantage of the most state-of-the-art mobile and internet technology to reach global prospective customers that weren’t possible to reach 10-15 years ago; since the internet has opened unlimited access to consumers worldwide and has become the main portal to consumers’ favorite interests, it’s crucial for e-Commerce startups, small, medium, and large businesses and corporations to keep their brands’ reputation clean and their customer loyalty high by providing exceptional eCommerce customer service that positively converts one-time shoppers into long-term customers and that also increases brand recognition.