German Phone Call Etiquette (Inbound/Outbound) and the Vital Importance of Native German Language Customer Service Outsourcing

Within the booming German eCommerce market - and, behind steadily-growing Gross Domestic Product (GDP) numbers that should reach approximately US$ 4.9 U.S. trillion dollars by 2024 - cross-border eSellers have an unprecedented opportunity to expand with top-quality customer service that instills trust amongst German consumers and builds strong brand loyalty. To maximize the resulting gains, we've included phone etiquette tips on how to best resonate with German eCommerce customers - furthermore, with our Callnovo Contact Center's native language solutions, market-expanding eCommerce sellers can build solid relationships in such a way that they - via a heightened brand image - build long-term sales growth and financial success.
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International Toll-free Numbers (ITFN): Advantages and How Customer Service Outsourcing Increments Global Cross-border Sales Success

“For e-Commerce sellers looking to go big and expand their business internationally to other countries to take advantage of sustained sales growth and a stronger competitive edge in the global eCommerce market, it’s vitally important to consider the advantages that…

Read MoreInternational Toll-free Numbers (ITFN): Advantages and How Customer Service Outsourcing Increments Global Cross-border Sales Success

Japanese eCommerce Market: A Booming Prediction, an Unprecedented Opportunity for Market-expanding eSellers, and the Vital Importance of Respectable Customer Service

Japan’s e-Commerce Market: A Skillfully Successful Market Competitor Amongst Giants As the 4th-ranking largest e-commerce market worldwide – right behind largely populous countries like China, the United States, and the United Kingdom – Japan is no stranger to intense eCommerce…

Read MoreJapanese eCommerce Market: A Booming Prediction, an Unprecedented Opportunity for Market-expanding eSellers, and the Vital Importance of Respectable Customer Service

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