Indonesia’s eCommerce Market is Booming: Callnovo’s Provision of Localized Customer Service is a Viable Option for eCommerce Sellers Tapping into the Indonesian Market
Despite the COVID-19 pandemic, Indonesia is a rapidly growing market for eCommerce sales; with its ongoing trend of steady gross domestic product growth (GDP) which currently tops 1.08 trillion U.S. dollars – and, its B2C e-Commerce market currently worth 13.6 billion U.S. dollars – global eCommerce sellers have a grand, untapped opportunity to expand into the Indonesian market to gain a strong competitive advantage against their global market competitors. Callnovo Contact Center is active and ready to help eCommerce sellers looking to tap into the Indonesian eCommerce market to provide localized customer service that increases customer acquisition and influences Indonesian customers to become long-term, loyal customers.
Read MoreIndonesia’s eCommerce Market is Booming: Callnovo’s Provision of Localized Customer Service is a Viable Option for eCommerce Sellers Tapping into the Indonesian Market
Cash on Delivery (COD) within the eCommerce Market in Vietnam: Callnovo Contact Center Has the Expert Service Necessary to Help eCommerce Sellers Overcome Pain Points and Ensure Completed Transactions
The cash on delivery (COD) logistics model - also known as collect on delivery and payment on delivery - is one of the most preferred payment methods by eCommerce consumers in Vietnam due to the fact that they prefer seeing their ordered products before paying for them; though the COD business model comes....
Read MoreCash on Delivery (COD) within the eCommerce Market in Vietnam: Callnovo Contact Center Has the Expert Service Necessary to Help eCommerce Sellers Overcome Pain Points and Ensure Completed Transactions
Lazada Vietnam: Behind Lazada’s eCommerce Market Success, Callnovo is Ready to Help Global eCommerce Sellers with Exceptional Localized Customer Service in the Vietnamese Language
Behind Lazada Vietnam's success within the eCommerce market, Callnovo is ready to help cross-border eCommerce sellers who are either looking to integrate into the Vietnamese eCommerce market or have already started selling in Vietnam via the Lazada Marketplace to connect with Vietnamese consumers in order to build trust with them and then increase their customer acquisition and brand loyalty, bringing strong eCommerce sales success.
Read MoreLazada Vietnam: Behind Lazada’s eCommerce Market Success, Callnovo is Ready to Help Global eCommerce Sellers with Exceptional Localized Customer Service in the Vietnamese Language
Malaysia eCommerce Market – its Dominance and Shopee’s Success: Callnovo’s Localized Customer Service in the Malaysian Language Can Successfully Help Global eCommerce Sellers
Following Malaysia’s eCommerce market dominancy and the increasing success of Shopee Malaysia, global eCommerce sellers can generate a stronger long-term sales success and financial stability by successfully adhering to the Shopee eCommerce platform’s service standards which include performance metrics as: number of unique buyers, number of net orders, all-time shop rating, and chat response rate.
Read MoreMalaysia eCommerce Market – its Dominance and Shopee’s Success: Callnovo’s Localized Customer Service in the Malaysian Language Can Successfully Help Global eCommerce Sellers
English Customer Service Outsourcing within the Plurinational State of Bolivia in South America: the Advantage and Process of Recruiting Highly-Proficient Bilingual Bolivian English/Spanish Speakers
“The South American country of Bolivia is considered as one of most technologically-advanced countries throughout all of Latin America that offers reputable education in the English language, focusing on the provision of high-quality English teaching from childhood and up into…
Tier 1 Tech Support Employee Highlight: Diego Orbegoso – Callnovo’s Bolivian Tech Support Team Leader for a Solar Energy Inverter Business
Thanks to tech support team leaders like Diego Orbegoso and their tech support teams, Callnovo Contact Center is a leading expert in providing high-quality outsourced technical support – as well as customer service – that can guarantee any business or corporation strong customer retention and a highly-recognized and respected brand reputation, ensuring that their sales growth and sales success increasingly become more secure and stable in the global market.
Read MoreTier 1 Tech Support Employee Highlight: Diego Orbegoso – Callnovo’s Bolivian Tech Support Team Leader for a Solar Energy Inverter Business
Shopee Thailand and Lazada Thailand: Behind Each eCommerce Platform’s Sales Success, Callnovo is Ready to Help Cross-border eCommerce Sellers with Exceptional Localized Customer Service in the Thai Language
Behind Shopee Thailand's and Lazada Thailand's augmented website traffic despite the COVID-19 pandemic, cross-border eCommerce sellers have an unprecedented opportunity to increase their eCommerce sales success by adhering to each ePlatform's standards of service; Callnovo's localized customer service in the Thai language can help global e-Commerce sellers.
Read MoreShopee Thailand and Lazada Thailand: Behind Each eCommerce Platform’s Sales Success, Callnovo is Ready to Help Cross-border eCommerce Sellers with Exceptional Localized Customer Service in the Thai Language
U.S. Live Chat Etiquette and the Importance of Outsourced Customer Service
“The United States’ e-Commerce market has been basking in the spotlight over the past year due to its fast-driving eCommerce sales momentum despite the COVID-19 pandemic and is about to reach a long-awaited-for trillion dollar milestone next year (2022); this…
Become the Most Preferable Shopee Seller with Excellent Customer Service
The cross-border e-commerce market in Southeast Asia is becoming increasingly popular. Shopee, as one of the leading e-commerce platforms in Southeast Asia, is becoming the most preferred choice for global e-commerce sellers. It covers seven major and vast markets, including…
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