Outsourcing is your business’ best chance to conquer the Korean market
South Korea has been an Asian economic superpower for many decades and it’s not surprising that thousands of investors from all over the world have found refuge in the country’s stable economy and interesting market. While some of the growing…
The most productive and efficient businesses have one thing in common: excellent inbound customer service – Here’s Why
Outsourcing to an inbound contact center to manage your company’s customer services can greatly increase your chances of raking in more profits. However, many organizations have failed to recognize the growing importance of this approach – at least not until…
Top roles of a real estate virtual assistant and why you need one
For many real estate agents, being successful in a highly competitive industry is a long and bumpy ride. In fact, those who are already at the top know exactly how they have sacrificed a great deal of their time and…
Why Your Business Needs a Global Customer Service Solution
The relationship that you build with your customers will determine how your business will fare in the most competitive industries today. In fact, several studies have proven that success comes to those who know how to value their clients, particularly…
Benefits of a Bilingual Call Center
Thanks to advanced technology, today’s businesses are able to operate on a global scale and are no longer hindered by the geographical limitations that once plagued them in the past. Now, companies can easily expand their reach to include…
Why Outsourcing to a Philippines Call Center is a Smart Business Decision
We’ve all heard the well-worn clichés about the infamous Indian call center agents. Sure, they may answer and introduce themselves with a common American name, but the tell-tale accent is unmistakable. This, among many other reasons, is why so many…
In-House vs. Outsourced Call Center – Which Should You Choose?
As your business grows or you expand into other areas, the time may very well come when assembling a dedicated call center to handle customer care just makes good business sense. Making this decision comes with its own set of…
Benefits of a Spanish Call Center
According to the Instituto Cervantes research center, there are now an estimated 52.6 million people in the US alone who speak Spanish. Furthermore, the US Census Office predicts that the US will have an estimated 138 million Spanish speakers by…
Philippines Call Center vs. India – Which Should You Choose?
There was a time, even as recently as just a few years ago, when India cornered the market on outsourced call center services. The Philippines has since taken over as the call center capital of the world, and for many…
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Canada Headquarters
Suite 1108, 3601 Highway 7 East
Markham, ON L3R 8X6
Canada
Markham, ON L3R 8X6
Canada
China Headquarters
Room 1803, Shen Lan Shi Dai Building
Baling Middle Road, Yueyanglou District Yueyang City, Hunan Province, China, 414000.
Baling Middle Road, Yueyanglou District Yueyang City, Hunan Province, China, 414000.
Shenzhen TR&D Operation Center
No. 9988, Shennan Avenue
Nanshan District, Shenzhen, Guangdong
China, 518000
Nanshan District, Shenzhen, Guangdong
China, 518000
Bolivia Operation Center
Torre Las Americas, Av. Arce 2433
La Paz, Bolivia
La Paz, Bolivia
Nicaragua Operation Center
Suite 502 , Piso 5
Managua, Nicaragua, 14038
Managua, Nicaragua, 14038
Philippines Operation Center
Maharlika Highway Cabanatuan City
Nueva Ecija, Philippines 3100
Nueva Ecija, Philippines 3100