How Can a Multilingual Call Center Make a Difference?
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There are many ways in which you can push your business to the next level, and one of the most efficient is by using a multilingual call center. This is especially important if you want to expand your business to the foreign markets and compete globally. Of cour
Outsourced Call Center and its Many Benefits
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If you are a business owner, what is of a great significance to you? Is it the key operations or the supporting services? If you would say it is key operations - what, ideally, every businessman would say - then you already know the reason why outsourcing suppor
In-house Call Center VS. Outsourced Call Center
Almost all successful businesses face the need to expand their customer contact division at some point, and a cost-benefit analysis must be made between an in-house call center vs. outsource call center. This may be a question of hiring one virtual assistant, or
Multilingual Customer Service Call Center Helps Your Global Business Expansion
A multilingual call center plays a big part in any global business plan. The challenge to provide local customer service becomes more complex as your market expands. When languages become barriers, the need to outsource to a multilingual call center becomes clea
Booming China Cross-Border E-Commerce
China's e-commerce market has surpassed the United States as over 300 Million consumers spent over $300 Billion (USD) in 2013! This amount that is expected to grow to over $1 Trillion (USD) by 2019 thanks to new customs and logistics infrastructure improvements
6 Reasons China Market Presents Rare Business Opportunity
If your business hasn’t already started to explore the opportunities that expanding to China market could yield – there has never been a better time than now. 2015 marked the first year in over a century that the U.S. was no longer the largest economic power in
Callnovo China Call Center Supports International Companies Tap Into the Chinese Market
Did you know that China is home to 1.4 billion people, and roughly four times larger than the United States? Marketing to the Chinese populace presents extreme potential for almost any business that has had success internationally. Unfortunately, expanding to Ch
Philippines-The #1 English Call Center Capital Of The World
The Philippines is now home to the largest call center industry in the world, having overtaken the Business Process Outsourcing (BPO) giant, India in 2013. Over one million Filipino skilled workers are directly employed in this human resource sector, and that nu
Improve Realtor Career by Using Real Estate Virtual Assistant
Realtors work some of the longest, latest, most unpredictable hours of any profession. As a high-performing real estate agent, you must be reachable and interruptable 24/7 every day of the year to be available to each of your clients, whenever they need you. M
Offshore China Call Center Supports Your Business in US, Canada, Australia, Europe
Overseas Chinese residents are everywhere across the whole world nowadays. In some countries, like Canada, Malaysia and Singapore, Chinese is the most popular ethnic language in the country; In US, there are over 4 million Chinese people living there; In Canada,