Customer Recommendation From TP-Link Brazil

 “I would like to take the chance to thank Callnovo Multilingual Call Center for its continuous support to our TP-Link, especially the Portuguese customer service team of Callnovo Bolivia, for their excellent service provided to our customers in South America. Thumb up for the whole Callnovo team!” — From Mr. ROGÉRIO MARÇAL, the technical support […]

How to Develop Overseas Market of Auto Parts

Callnovo provides a one-stop multilingual customer service, outsourcing solutions to one of the largest auto parts importers and distributors in Canada—Tiger Auto Parts. With its combination of English-Spanish and English-French professional customer service team resources, global cloud communication platforms, and CRM system, it is helping to firmly grasp each potential customer and improve the customer […]

Outsourcing Customer Service Call Centres: Helping global overseas Chinese merchants to efficiently “dig gold” in the Chinese market

In order to stand out among a multitude of competitors and seize the market opportunity, the well-known 40-year-old Los Angeles all-inclusive service travel wholesalers – APF Travel’s brand Golatin (hereinafter referred to as Golatin) and the Callnovo Call Centre – have reached an agreement on the outsourcing of pre-sales and after-sales customer service of projects […]

Choosing a Technical Support Call Center: What You Need To Look For

For many global companies today, outsourcing is a popular means of saving time and money without compromising their operation’s efficiency and productivity. From services such as marketing, customer care, and even tech support, relying on this strategy continues to be an effective and practical method to streamline business processes necessary to reach bigger goals. One […]

Choosing the Right Call Center Services Company for Your Business

Many successful companies have realized the importance of offering the best customer service experience, especially in a dynamic and competitive business environment. However, choosing a reliable call center Services Company is not an easy task. Whether you’re running a large company or a still growing enterprise, you have to thoroughly think about this big and […]

Why Your Business Needs a Global Customer Service Solution

The relationship that you build with your customers will determine how your business will fare in the most competitive industries today. In fact, several studies have proven that success comes to those who know how to value their clients, particularly those who genuinely make an effort to cultivate a strong and positive relationship with their […]