Callnovo’s State-of-the-art SaaS CRM Platform Empowers a New York-based Elderly Care Provider w/ Native Language Customer Service Solution in Chinese, English, and Spanish

Two young Asian customer service representatives provide native language customer service solutions, speaking with the Asian elderly in order to provide for them timely customer service that meets their healthcare needs.

With Callnovo Contact Center’s 24/7/365 multilingual and omnichannel virtual assistance support – behind an advanced, global clound-based SaaS CRM platform – many businesses – such as the leading New York-based elderly care provider “N” brand – can find the right round-the-clock coverage that ensures that those customers who need highly-efficient customer service can receive it at any time of the day through any channel – without any lapse in service.