Why Outsourcing to a Philippines Call Center is a Smart Business Decision

Outsourcing to a Philippines Call Center

We’ve all heard the well-worn clichés about the infamous Indian call center agents. Sure, they may answer and introduce themselves with a common American name, but the tell-tale accent is unmistakable. This, among many other reasons, is why so many organizations choose to outsource their call center operations to the Philippines. Not only do the […]

Benefits of a Bilingual Call Center

Bilingual Call Center

  Thanks to advanced technology, today’s businesses are able to operate on a global scale and are no longer hindered by the geographical limitations that once plagued them in the past. Now, companies can easily expand their reach to include customers and prospects from around the world. Certain adaptations have to be made, however, in […]