Callnovo Contact Center is your expert in providing exceptional global customer service solutions; with our experience in more than 40 industries, 18+ years in contact center experience, and our global coverage in 65+ native and secondary languages, we guarantee your business a strong competitive edge in the global market versus your competitors, as well as a strong long-term increase in customer loyalty.
With Callnovo Contact Center’s strong market survey and lead generation expertise, your business has the opportunity to amply expand its brand reach to customers throughout the world – without limitations, hitting the right demographics and ensuring that you reach the right prospective customer niches; the possibilities are endless – and, we can ensure that your business receives the long-term financial dividends.
Since the majority of eCommerce customers use social media to interact with businesses, we can understand why your business would want to take advantage of such platforms in order to reach more prospective customers; by collaborating with Callnovo Contact Center – an expert in social media management – we can guarantee that every interaction will count – turning curious consumers into long-term shoppers and guaranteeing that your business increases its customer acquisition rates.
Dental Office HIPAA Compliance 2022: Part 2 of our Detailed Guide to 10 Best Practices
Last week, we began a 2-part series on dental office HIPAA compliance (2022/2023) & best practices so you can uphold dental patient data confidentiality according to the Health Insurance Portability and Accountability Act (HIPAA); after having covered the gravity of healthcare data breach frequencies since 2020, we’d like to re-iterate the cruciality of keeping dental […]
Dental Office HIPAA Compliance 2022: Part 1 of our Detailed Guide to 10 Best Practices
Within the healthcare industry, patient data confidentiality is extremely vital. Recently, Callnovo wrote on benefits of HIPAA compliance for healthcare patients whereby it’s mentioned security concerns regarding personal data confidentiality breaches is a real problem, stating: “within the United States alone, healthcare data breach costs have risen by ~42% since 2020 – accounting for ~US$ […]
HIPAA Call Center Requirements & How to Choose a HIPAA Compliant Call Center
As hospital admissions, physician visits, doctors visits, healthcare insurance claims, etc. rise, it’s direly-important to ensure the confidentiality of patients’ healthcare records and data. If your healthcare business is planning on outsourcing, then you should choose a viable HIPAA compliant call center. Check out our guide to help you make the right decision.
