Due to global consumers’ broad usage of social media, eCommerce sellers have an unprecedented opportunity to utilize social media for their brands’ growth as they can reach global customers more easily and thereby strengthen their brands’ recognition, increase customer acquisition, and also increment customer retention and customer loyalty.
Tag Archives: customer retention
Exceptional eCommerce Customer Service: 7 Best Practices
In today’s internet-saturated world, it is crucial for eCommerce businesses to follow eCommerce customer service best practices if they are going to keep their brand reputability clean, their customer acquisition increasing, and their customer retention high.
Exceptional Multilingual Customer Support: How to Break eCommerce Global Market Competition and Ensure Business Success
Within the global eCommerce market, businesses that provide exemplary customer service support can securely break the competition and find long-term sales success – well above their competitors.
