Canadian eCommerce Market: Tips for Go Global Ecommerce Businesses Entering the Market

Though Canada has a total population of approx. 38 million people, its population is primarily concentrated along the southern Great Lakes, with other marginally more populated areas like Toronto, Vancouver, Montreal, Calgary, and Halifax. Considering such, it's highly-important for go-global eCommerce businesses to consider the Canadian eCommerce market's potential and how to enter such a market successfully following our provided tips.

When we look at the continent of North America, it’s impossible to overlook the sheer size of Canada. Canada has a massive land area of approximately 9-10 million square kilometers. However, it has only a population of around 38 million people. The population of Canada is primarily concentrated along the southern Great Lakes, with other […]

Callnovo’s State-of-the-art SaaS CRM Platform Empowers a New York-based Elderly Care Provider w/ Native Language Customer Service Solution in Chinese, English, and Spanish

Two young Asian customer service representatives provide native language customer service solutions, speaking with the Asian elderly in order to provide for them timely customer service that meets their healthcare needs.

With Callnovo Contact Center’s 24/7/365 multilingual and omnichannel virtual assistance support – behind an advanced, global clound-based SaaS CRM platform – many businesses – such as the leading New York-based elderly care provider “N” brand – can find the right round-the-clock coverage that ensures that those customers who need highly-efficient customer service can receive it at any time of the day through any channel – without any lapse in service.

Interpretation Service Solutions (Multilingual) – the Rising Demand for Interpreters and Callnovo’s Provided Multilingual, Remote Translation Service Solutions

One customer service rep and one customer speak in a native language at fluent language level so that the customer can receive the customer service support that they need.

With multilingual translation services, globally-expanding businesses have the opportunity to minimize the impact of language barrier pain points and provide a superb customer engagement experience that successfully meets customers’ needs; Callnovo has the expertise necessary to ensure that such high-quality language translation services are provided, ensuring that your business can meet your international customers with the timely and concrete service that they need.