How Outsourced Customer Service Ensures Top-tier Legal Customer Service for Your Law Firm

Two attorneys communicate with an outsourced customer service paralegal team to follow-up on provided English & Spanish translation services for legal case forms which are due within two weeks.

Despite challenging pain points and high, barely-manageable legal client customer service standards when it comes to top-quality legal customer service, Callnovo Contact Center’s outsource customer service ensures top-quality legal service support that instills a strong level of client trust & confidence, leading to long-term U.S. law firm growth & success – as well as an immaculate reputation. For more info. on Callnovo’s superb customer service outsourcing solutions, take a look inside.

Cash on Delivery (COD) within the eCommerce Market in Vietnam: Callnovo Contact Center Has the Expert Service Necessary to Help eCommerce Sellers Overcome Pain Points and Ensure Completed Transactions

A businessman in Vietnam is using cash on delivery (COD) - also known as collect on delivery and payment on delivery - to pay a Vietnamese merchant cash money for a package.

The cash on delivery (COD) logistics model – also known as collect on delivery and payment on delivery – is one of the most preferred payment methods by eCommerce consumers in Vietnam due to the fact that they prefer seeing their ordered products before paying for them; though the COD business model comes….

The Strong Rebound of China’s Domestic Market Economy is Significantly Increasing Demand for Mandarin and Cantonese Outsourced Call Center Services

A picture of Shanghai, China is being displayed, demonstrating the business sector's grand success and contribution to China's economy.

Despite the economic setback throughout Q1 and Q2 of 2020, China’s domestic economy has been largely brought under control and has even strongly rebounded as of the end of the 4th financial quarter of last year, 2020, creating a significant increase in demand for outsourced call center customer service and tech support in the Chinese Mandarin and Cantonese languages.