As customer service communication technology and customer service operations are critical links for a business' long-term global success, Callnovo offers various channels by which businesses can communicate with their customers/users in order to build a stronger competitive drive in the global market through customer experiences that promote long-term brand loyalty; for intelligent manufacturing companies specifically, Callnovo's two way SMS solutions bring such long-term market success to a reality.

If your business is struggling with high attrition rates / turnover rates when it comes to your customer service teams, then we not only have some tips on how to ensure employees stay for the long-term - but, we also invite you to consider Callnovo's customer service outsourcing solutions as a viable option to mitigating such a pain point.

With Callnovo Contact Center's 24/7/365 multilingual and omnichannel virtual assistance support - behind an advanced, global clound-based SaaS CRM platform - many businesses - such as the leading New York-based elderly care provider "N" brand - can find the right round-the-clock coverage that ensures that those customers who need highly-efficient customer service can receive it at any time of the day through any channel - without any lapse in service.