The Philippines is now home to the largest call center industry in the world, having overtaken the Business Process Outsourcing (BPO) giant, India in 2013. Over one million Filipino skilled workers are directly employed in this human resource sector, and…

Did you know that China is home to 1.4 billion people, and roughly four times larger than the United States? Marketing to the Chinese populace presents extreme potential for almost any business that has had success internationally. Unfortunately, expanding to…

Global market-expanding eCommerce businesses looking to take advantage of customer service outsourcing to penetrate new markets and more strongly compete can bring their e-Commerce sales success to the next level by outsourcing their customer service (CS) to the Philippines - a competitive threat to the world’s established BPOs. With Callnovo Contact Center, taking advantage of Philippines customer service outsourcing has never been easier and can afford your business strong brand recognition and brand loyalty benefits - great for long-term financial security and global sales success.

As a show of Callnovo's completion of 17 years of service as an international leader in multilingual, omnichannel customer service/tech support outsourcing, the business looks forward to the future with the roar of a tiger and the presentation of a night of dances, games, and messages that not only bring to mind the past years of strong success, but that remind its Chinese staff of their extreme importance as the face of the customer service outsourcing industry.

With the right customer service soft-skills, your eCommerce business' customer service team can ensure your customers receive high-quality service that ensures a long-term increase in your brand recognition and customer retention rates. The added benefit as an eCommerce seller, selling e-Commerce products on eCommerce platforms - such as Amazon - is that your short-term/long-term loyal customers'll leave real, authentic five-star reviews that increase your Preferred Seller ratings. The long-term sales benefits are unprecedented, ensuring sales revenue and financial security longevity.

With Callnovo Contact Center's 24/7/365 global customer service outsourcing solutions, go-global eCommerce businesses have an unprecedented opportunity to utilize multilingual, omnichannel customer care support in Nordic customers' native languages to penetrate the Nordic region's growing e-Commerce market and in-turn build their brand's long-term sales success and financial security.

By becoming well-informed of your responsibilities as a glo-global business to abide by the rules and regulations of the General Data Protection Registration - or GDPR - compliance policy, your business can successfully expand to the European sales market and gain European consumers' trust. Callnovo has a comprehensive GDPR training and implementation plan to make successful competition in the European market a reality - and keep your European customers' data securely protected.

Many businesses are in need of additional customer service representatives, after hours message takers, and other basic assistance for customers who call in or want to place an order over the phone. By partnering with an eCommerce call center, you…