Callnovo’s State-of-the-art SaaS CRM Platform Empowers a New York-based Elderly Care Provider w/ Native Language Customer Service Solution in Chinese, English, and Spanish
With Callnovo Contact Center's 24/7/365 multilingual and omnichannel virtual assistance support - behind an advanced, global cloud-based SaaS CRM platform - many businesses - such as the leading New York-based elderly care provider "N" brand - can find the right round-the-clock coverage that ensures that those customers who need highly-efficient customer service can receive it at any time of the day through any channel - without any lapse in service. This is why it's highly-important to provide native language customer service solutions.
Read MoreCallnovo’s State-of-the-art SaaS CRM Platform Empowers a New York-based Elderly Care Provider w/ Native Language Customer Service Solution in Chinese, English, and Spanish
Interpretation Service Solutions (Multilingual) – the Rising Demand for Interpreters and Callnovo’s Provided Multilingual, Remote Translation Service Solutions
With multilingual remote translation service solutions, globally-expanding businesses have the opportunity to minimize the impact of language barrier pain points and provide a superb customer engagement experience that successfully meets customers' needs; Callnovo has the expertise necessary to ensure that such high-quality language translation services are provided, ensuring that your business can meet your international customers with the timely and concrete service that they need.
Read MoreInterpretation Service Solutions (Multilingual) – the Rising Demand for Interpreters and Callnovo’s Provided Multilingual, Remote Translation Service Solutions
Have your Go-global Business Gain European Consumers’ Trust by Meeting GDPR Compliance Regulations with Callnovo’s GDPR Training and Implementation Plan
By becoming well-informed of your responsibilities as a go-global business to abide by the rules and regulations of the General Data Protection Regulation - or GDPR - compliance policy, your business can successfully expand to the European sales market and gain European consumers' trust. Callnovo has a comprehensive GDPR training and implementation plan to make successful competition in the European market a reality - and keep your European customers' data securely protected with its adherence to GDPR compliance regulations.
Read MoreHave your Go-global Business Gain European Consumers’ Trust by Meeting GDPR Compliance Regulations with Callnovo’s GDPR Training and Implementation Plan
Competitively Dominate the Nordic eCommerce Market with Callnovo’s Native Language Customer Service Outsourcing Solutions
With Callnovo Contact Center's 24/7/365 global customer service outsourcing solutions, go-global eCommerce businesses have an unprecedented opportunity to utilize multilingual, omnichannel native language customer service outsourcing solutions in Nordic customers' native languages to penetrate the Nordic region's growing e-Commerce market and in-turn build their brand's long-term sales success and financial security.
Read MoreCompetitively Dominate the Nordic eCommerce Market with Callnovo’s Native Language Customer Service Outsourcing Solutions
How to Obtain Authentic Amazon Five-Star Reviews Using Customer Service Soft-skills
With the right customer service soft-skills, your eCommerce business' customer service team can ensure your customers receive high-quality service that ensures a long-term increase in your brand recognition and customer retention rates. The added benefit as an eCommerce seller, selling e-Commerce products on eCommerce platforms - such as Amazon - is that your short-term/long-term loyal customers'll leave real, authentic five-star reviews that increase your Preferred Seller ratings. The long-term sales benefits are unprecedented, ensuring sales revenue and financial security longevity. Knowing how to obtain authentic Amazon five-star reviews is highly-important.
Read MoreHow to Obtain Authentic Amazon Five-Star Reviews Using Customer Service Soft-skills
Callnovo’s Chinese Annual New Year Celebration Party (2021/2022): With the Roar of a Tiger, the Future Unfolds
As a show of Callnovo's completion of 17 years of service as an international leader in multilingual, omnichannel customer service/tech support outsourcing, the business looks forward to the future with the roar of a tiger and the presentation of a night of dances, games, and messages, celebrating its New Year celebration, that not only bring to mind the past years of strong success, but that remind its Chinese staff of their extreme importance as the face of the customer service outsourcing industry.
Read MoreCallnovo’s Chinese Annual New Year Celebration Party (2021/2022): With the Roar of a Tiger, the Future Unfolds
How to Decrease Employee Attrition Rates and Associated Risks via Callnovo’s Global Customer Service Outsourcing Solutions
If your business is struggling with high attrition rates / turnover rates when it comes to your customer service teams, then we not only have some tips on how to decrease employee attrition rates - but, we also invite you to consider Callnovo's customer service outsourcing solutions as a viable option to mitigating such a pain point.
Read MoreHow to Decrease Employee Attrition Rates and Associated Risks via Callnovo’s Global Customer Service Outsourcing Solutions
Vital eCommerce Benefits to Philippines Customer Service Outsourcing
Global market-expanding eCommerce businesses looking to take advantage of customer service outsourcing to penetrate new markets and more strongly compete can bring their e-Commerce sales success to the next level by outsourcing their customer service (CS) to the Philippines - a competitive threat to the world’s established BPOs. With Callnovo Contact Center, taking advantage of Philippines customer service outsourcing has never been easier and can afford your business strong brand recognition and brand loyalty benefits - great for long-term financial security and global sales success.
Read MoreVital eCommerce Benefits to Philippines Customer Service Outsourcing
German Phone Call Etiquette (Inbound/Outbound) and the Vital Importance of Native German Language Customer Service Outsourcing
Within the booming German eCommerce market - and, behind steadily-growing Gross Domestic Product (GDP) numbers that should reach approximately US$ 4.9 U.S. trillion dollars by 2024 - cross-border eSellers have an unprecedented opportunity to expand with top-quality customer service that instills trust amongst German consumers and builds strong brand loyalty. To maximize the resulting gains, we've included German phone etiquette tips on how to best resonate with German eCommerce customers - furthermore, with our Callnovo Contact Center's native language solutions, market-expanding eCommerce sellers can build solid relationships in such a way that they - via a heightened brand image - build long-term sales growth and financial success.
Read MoreGerman Phone Call Etiquette (Inbound/Outbound) and the Vital Importance of Native German Language Customer Service OutsourcingEmbark on a 7-Day Journey with Our Contact Center Platform. Try HeroDash for Free Today!
Canada Headquarters
Suite 1108, 3601 Highway 7 East
Markham, ON L3R 8X6
Canada
Markham, ON L3R 8X6
Canada
China Headquarters
Room 1803, Shen Lan Shi Dai Building
Baling Middle Road, Yueyanglou District Yueyang City, Hunan Province, China, 414000.
Baling Middle Road, Yueyanglou District Yueyang City, Hunan Province, China, 414000.
Shenzhen TR&D Operation Center
No. 9988, Shennan Avenue
Nanshan District, Shenzhen, Guangdong
China, 518000
Nanshan District, Shenzhen, Guangdong
China, 518000
Bolivia Operation Center
Torre Las Americas, Av. Arce 2433
La Paz, Bolivia
La Paz, Bolivia
Nicaragua Operation Center
Suite 502 , Piso 5
Managua, Nicaragua, 14038
Managua, Nicaragua, 14038
Philippines Operation Center
Maharlika Highway Cabanatuan City
Nueva Ecija, Philippines 3100
Nueva Ecija, Philippines 3100