Outdoor cooking gear and various outdoor cooking utensils are demonstrated; the outdoor cooking equipment is from a leading outdoor cooking brand in the United States that decided to partner with Callnovo Contact Center for customer service outsourcing solutions.

How One of the Leading Outdoor Cooking Brands Saves 75% in Costs via Callnovo’s Customer Service Outsourcing Solutions

As a leading global customer service outsourcing provider, Callnovo Contact Center can ensure all types of businesses - such as "Brand M" (a leading outdoor cooking gear provider in the United States) - have round-the-clock, native language, omnichannel customer service outsourcing solutions without limitations that build their market presence, increase their brand loyalty, and meet their customers' needs at an affordable cost.
Read MoreHow One of the Leading Outdoor Cooking Brands Saves 75% in Costs via Callnovo’s Customer Service Outsourcing Solutions
A mountain climber dressed in a red winter coat and a black winter hat is calling his colleague who is found at a higher point of the mountain to coordinate his scale up the mountain; it is winter time. With tech support outsourcing solutions, mountain climbers - such as this - are ensured to have non-stop service that gives them continual peace of mind - without limitations.

Satellite Phone Providers: Callnovo Empowers a Leading Brand with 24/7 Customer Service Outsourcing Solutions & Tech Support Outsourcing Solutions

Apple has recently claimed to support low-orbit satellite communication in their upcoming smartphone models; since this news breakout, “Brand G’s” stock price has risen 5.93% rather quicklywith its usage of tech support outsourcing solutions. Many people are unaware of the…

Read MoreSatellite Phone Providers: Callnovo Empowers a Leading Brand with 24/7 Customer Service Outsourcing Solutions & Tech Support Outsourcing Solutions
Two young Asian customer service representatives provide native language customer service solutions, speaking with the Asian elderly in order to provide for them timely customer service that meets their healthcare needs.

Callnovo’s State-of-the-art SaaS CRM Platform Empowers a New York-based Elderly Care Provider w/ Native Language Customer Service Solution in Chinese, English, and Spanish

With Callnovo Contact Center's 24/7/365 multilingual and omnichannel virtual assistance support - behind an advanced, global cloud-based SaaS CRM platform - many businesses - such as the leading New York-based elderly care provider "N" brand - can find the right round-the-clock coverage that ensures that those customers who need highly-efficient customer service can receive it at any time of the day through any channel - without any lapse in service. This is why it's highly-important to provide native language customer service solutions.
Read MoreCallnovo’s State-of-the-art SaaS CRM Platform Empowers a New York-based Elderly Care Provider w/ Native Language Customer Service Solution in Chinese, English, and Spanish
One customer service rep and one customer speak in a native language at fluent language level so that the customer can receive the customer service support that they need. The need for remote translation service solutions cannot be understated.

Interpretation Service Solutions (Multilingual) – the Rising Demand for Interpreters and Callnovo’s Provided Multilingual, Remote Translation Service Solutions

With multilingual remote translation service solutions, globally-expanding businesses have the opportunity to minimize the impact of language barrier pain points and provide a superb customer engagement experience that successfully meets customers' needs; Callnovo has the expertise necessary to ensure that such high-quality language translation services are provided, ensuring that your business can meet your international customers with the timely and concrete service that they need.
Read MoreInterpretation Service Solutions (Multilingual) – the Rising Demand for Interpreters and Callnovo’s Provided Multilingual, Remote Translation Service Solutions
A photo was taken of a building in Europe that has the flags flying of all the European countries - along with the flag for the European union. It is entirely important to uphold GDPR compliance regulations to prevent data policy infringement.

Have your Go-global Business Gain European Consumers’ Trust by Meeting GDPR Compliance Regulations with Callnovo’s GDPR Training and Implementation Plan

By becoming well-informed of your responsibilities as a go-global business to abide by the rules and regulations of the General Data Protection Regulation - or GDPR - compliance policy, your business can successfully expand to the European sales market and gain European consumers' trust. Callnovo has a comprehensive GDPR training and implementation plan to make successful competition in the European market a reality - and keep your European customers' data securely protected with its adherence to GDPR compliance regulations.
Read MoreHave your Go-global Business Gain European Consumers’ Trust by Meeting GDPR Compliance Regulations with Callnovo’s GDPR Training and Implementation Plan
A couple from a Nordic community in Norway demonstrates their excitement at being able to successfully change the model of the new dishwasher they purchased online before it gets shipped to their home. This demonstrates the importance of Nordic native language customer service outsourcing solutions.

Competitively Dominate the Nordic eCommerce Market with Callnovo’s Native Language Customer Service Outsourcing Solutions

With Callnovo Contact Center's 24/7/365 global customer service outsourcing solutions, go-global eCommerce businesses have an unprecedented opportunity to utilize multilingual, omnichannel native language customer service outsourcing solutions in Nordic customers' native languages to penetrate the Nordic region's growing e-Commerce market and in-turn build their brand's long-term sales success and financial security.
Read MoreCompetitively Dominate the Nordic eCommerce Market with Callnovo’s Native Language Customer Service Outsourcing Solutions
A young lady leaves a five-star review on Amazon for a product that she purchased and received without issues; this shows the important of quality customer experiences as such pleasant experiences increases business' Preferred Seller ratings. Furthermore, this demonstrates the importance of knowing how to obtain authentic Amazon five-star reviews.

How to Obtain Authentic Amazon Five-Star Reviews Using Customer Service Soft-skills

With the right customer service soft-skills, your eCommerce business' customer service team can ensure your customers receive high-quality service that ensures a long-term increase in your brand recognition and customer retention rates. The added benefit as an eCommerce seller, selling e-Commerce products on eCommerce platforms - such as Amazon - is that your short-term/long-term loyal customers'll leave real, authentic five-star reviews that increase your Preferred Seller ratings. The long-term sales benefits are unprecedented, ensuring sales revenue and financial security longevity. Knowing how to obtain authentic Amazon five-star reviews is highly-important.
Read MoreHow to Obtain Authentic Amazon Five-Star Reviews Using Customer Service Soft-skills
We take a look at Callnovo's beautiful and colorful invitation to its annual Chinese New Year party and New Year celebration.

Callnovo’s Chinese Annual New Year Celebration Party (2021/2022): With the Roar of a Tiger, the Future Unfolds

As a show of Callnovo's completion of 17 years of service as an international leader in multilingual, omnichannel customer service/tech support outsourcing, the business looks forward to the future with the roar of a tiger and the presentation of a night of dances, games, and messages, celebrating its New Year celebration, that not only bring to mind the past years of strong success, but that remind its Chinese staff of their extreme importance as the face of the customer service outsourcing industry.
Read MoreCallnovo’s Chinese Annual New Year Celebration Party (2021/2022): With the Roar of a Tiger, the Future Unfolds
A depressed man has slumped down to the ground because they were forced to resign from their position as a customer service representative. This shows the extreme importance knowing how to decrease employee attrition rates.

How to Decrease Employee Attrition Rates and Associated Risks via Callnovo’s Global Customer Service Outsourcing Solutions

If your business is struggling with high attrition rates / turnover rates when it comes to your customer service teams, then we not only have some tips on how to decrease employee attrition rates - but, we also invite you to consider Callnovo's customer service outsourcing solutions as a viable option to mitigating such a pain point.
Read MoreHow to Decrease Employee Attrition Rates and Associated Risks via Callnovo’s Global Customer Service Outsourcing Solutions

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