As customer service communication technology and customer service operations are critical links for a business' long-term global success, Callnovo offers various channels by which businesses can communicate with their customers/users in order to build a stronger competitive drive in the global market through customer experiences that promote long-term brand loyalty; for intelligent manufacturing companies specifically, Callnovo's two way SMS solutions bring such long-term market success to a reality.

If your business is struggling with high attrition rates / turnover rates when it comes to your customer service teams, then we not only have some tips on how to ensure employees stay for the long-term - but, we also invite you to consider Callnovo's customer service outsourcing solutions as a viable option to mitigating such a pain point.

The boom of the Worldwide Web — along with eCommerce becoming the new commercial sales standard — has brought startups, small, medium, and large businesses and corporations to a point where it's easy to reach the world with their products and services; furthermore, consumers practically have unlimited access to businesses / corporations for their sales needs. In a world with very little sales limitations, it's crucial to provide multilingual remote customer care and tech support that takes advantage of this grand opportunity. Callnovo's multilingual, omnichannel customer service outsourcing call center is a one-stop global customer engagement solution that can make this a reality.

As the tech industry paves the way with new technological inventions not yet commonly seen or used - such as virtual reality, augmented reality, and mixed reality - international consumers are finding more enhanced, enjoyable ways to learn, grow, and enjoy life; with such technological advancement and the opportunity to provide out-of-this-world customer experiences, Callnovo is on the frontlines with next-level tech support outsourcing solutions that meet customers’ advancing customer service/technical support needs, creating a growing customer loyalty and brand image that further enhances tech companies’ competitive drive in the global market.

With Callnovo Contact Center's 24/7/365 multilingual and omnichannel virtual assistance support - behind an advanced, global clound-based SaaS CRM platform - many businesses - such as the leading New York-based elderly care provider "N" brand - can find the right round-the-clock coverage that ensures that those customers who need highly-efficient customer service can receive it at any time of the day through any channel - without any lapse in service.