The Key to Enhance Brand Image for Overseas Security Industry Through Outsourcing Customer Service for Long-Term Stability and Consistency
The security service industry was originated in the United States in the early years. After half a century of industry development and evolution, it has gradually developed into a mature industry globally. The security market worldwide has an annual growth…
The Ultimate Outsourcing Guide to Enter the International Market for Chinese Innovative Technological Brands at CES Las Vegas 2020
The annual Consumer Technology Exhibition CES (January 7-10, 2020) held in Las Vegas, US, has officially ended on January 10, 2020. CES is a global leading platform for all those who thrive on the business of consumer technologies and innovative…
In Pandemic, The Secret of Chinese Medical Suppliers Initiating Overseas After-Sales Customer Service Solution for in 2 Weeks
Introduction: With the global pandemic outbreak, countries are waiting for Made in China! COVID-19 related-medical apparatus and supplies, for instance, test agents, surgical masks, goggles, gloves, protective clothing, ventilators, disinfectants, and thermometers have exponential growth in sales. They are exported…
How IVR has Evolved from Traditional Button-based Menu Mazes to Natural Voice Navigation to Enhance Overseas Customer Service Experience via Toll-Free Numbers
Regardless of whether cross-border e-commerce enterprises or SMEs, products that are sold to the US market through online marketplaces, for instance Amazon or independent e-commerce sites, are required to be equipped with an English after-sales customer service system to meet…
How Cloud Migration is The Future of Call Center Services
Companies have been alleviating costs by outsourcing their customer service needs to third-party call centers for years. By allowing a separate company to handle their customer calls, they’re able to save on networking, infrastructure, and software needs, paying the third-party…
How To Pick The Best Call Center For Your Start-Up Or Small Business and Why You Need One
For any business whether big or small, a happy market is the most important measure of your success. Looking after your customers means they’ll be back for more and recommend your product or service to their friends. Building a great…
The Initial Construction of Liugong Overseas Customer Service System Has Achieved a Great Success.
On July 1, 2019, Callnovo Call Center was invited to participate in the launching of the Liugong Outsourced Thai call center held at YTK headquarters (YTK is Liugong Thailand Distributor), as the overseas multilingual one-stop customer service outsourcing provider of…
The “Black Friday” after-sales tide is approaching, how should Chinese cross-border sellers achieve a perfect ending?
“Black Friday,” the most prominent shopping carnival in the Atlantic. It is not only the last chance for local traditional retailers to improve their annual sales performance, but also an important day for Chinese export cross-border e-commerce sellers to look…
How to help you implement remote assistant services quickly and efficiently?
Global Real Estate Virtual Assistant Interview—Seek the promise of outsourcing and enjoy the quality of service! Hello everyone, welcome to Callnovo’s global multilingual customer service outsourcing center. I am the moderator Hannah. Everyone who knows Callnovo’s, understands that in addition to providing…
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Canada Headquarters
Suite 1108, 3601 Highway 7 East
Markham, ON L3R 8X6
Canada
Markham, ON L3R 8X6
Canada
China Headquarters
Room 1803, Shen Lan Shi Dai Building
Baling Middle Road, Yueyanglou District Yueyang City, Hunan Province, China, 414000.
Baling Middle Road, Yueyanglou District Yueyang City, Hunan Province, China, 414000.
Shenzhen TR&D Operation Center
Room 607, Building 1 [Shenchengjiao], Longhua Design Industrial Park, Hongmu Street, Longhua District, Shenzhen, Guangdong, 518110
Bolivia Operation Center
Torre Las Americas, Av. Arce 2433
La Paz, Bolivia
La Paz, Bolivia
Nicaragua Operation Center
Suite 502 , Piso 5
Managua, Nicaragua, 14038
Managua, Nicaragua, 14038
Philippines Operation Center
Maharlika Highway Cabanatuan City
Nueva Ecija, Philippines 3100
Nueva Ecija, Philippines 3100