Guide: Key Customer Service KPI (Customer Service Performance Metrics) & Customer Service Outsourcing Advantages

A simple picture shows the letters KPI in orange - with the caption "Key Performance Index;" KPI also stands for "Key Performance Indicator" - or, "Key Performance Indicators."

By providing superb global customer service that creates quality CX, go-global businesses have the opportunity of a lifetime to drive consistently strong sales – ensuring next level competition in the global sales market; our Callnovo Contact Center provide a guide on customer service KPI & customer service performance metrics so your business can ensure top-tier customer service that increments your customer acquisition and customer retention efforts so you can make market domination a reality.