Callnovo’s Top-Tier Customer Service Propels a Scooter Brand into the U.S. Market

Callnovo provides after-sales support to a well-known electric scooter manufacturer; to keep the brand name confidential, we’ll use the name ISCT. ISCT primarily manufactures electric scooters, electric bicycles, and hoverboards for different purposes and consumer groups. After establishing a strong presence in European markets – such as: the United Kingdom, Germany, and France – the brand shifted […]
Callnovo Assists Nurse Recruitment Platforms – such as the W Company – Despite the Current United States Labor Shortage

To meet the current labor shortage pain points in the United States for travel nurse recruitment platforms such as the W Company, Callnovo provides superb English-language customer service outsourcing solutions that meet the high demand for customer service personnel, enabling businesses to successfully meet customer expectations without restrictions, bringing value to small and big brand names alike.
Comparison US UK Customer Satisfaction Expectations and the Importance of Excellent English Language Customer Service

For global business looking to further expand into English language sales markets, it’s very important to understand clearly what U.S. and U.K. consumers expect when it comes to quality customer service; find out inside how your business can be better equipped to meet your English-speaking customers’ service needs.
English Customer Service Outsourcing within the Plurinational State of Bolivia in South America: the Advantage and Process of Recruiting Highly-Proficient Bilingual Bolivian English/Spanish Speakers

“The South American country of Bolivia is considered as one of most technologically-advanced countries throughout all of Latin America that offers reputable education in the English language, focusing on the provision of high-quality English teaching from childhood and up into university; right in the heart of La Paz, Bolivia – the seat of the Bolivian […]