Our Industry Experiences

  • CallNovo Industry Hotel

    Hotel

  • CallNovo Industry Government

    Government

  • CallNovo Industry Energy

    Energy

  • CallNovo Industry Auto

    Auto

  • CallNovo Industry Insurance

    Insurance

  • CallNovo Industry Telecom

    Telecom

  • CallNovo Industry Food

    Food

  • CallNovo Industry Luxury

    Luxury

  • CallNovo industry Finance

    Finance

  • CallNovo Industry IT

    IT

  • e-commerce

    E-Commerce

  • CallNovo Industry Fashion

    Fashion

  • CallNovo industry education

    Education

  • CallNovo Industry Airline

    Airline

  • CallNovo Industry Real Estate

    Real Estate

  • CallNovo More

    More

YOUR ONE-STOP MULTI-LANGUAGE OUTSOURCING CALL CENTER

Callnovo is a professional one-stop 24X7 multilingual contact center service provider. Callnovo offers Chinese Mandarin and Cantonese, English, French, Spanish, Russian, Korean, Japanese, Indonesian, Malay, Thai, Vietnamese and other over 20 languages services. Callnovo handles millions of telephone calls, emails, live web chats, social media messages on behalf clients with full experiences, professionalism, and state-of-the-art technology. No project is too big or too small,Callnovo specializes in a wide spectrum of industries, including Telecom, IT, Big Data, Insurance, Visa and Immigration, Travel, Hotel, E-Commerce, Consumer Electronics, Health Product, Airlines, Ticketing, Energy, Food, Real Estate, Luxury, Fashion and Education etc.



Callnovo at a Glance

LANGUAGES: Chinese Mandarin, Chinese Cantonese, English, Spanish, Filipino, Thai, French,Vietnamese, Bahasa Indonesia, Bahasa Malaysia, Khmer, Korean, Japanese

KEY BENEFITS: One-Stop Solution, Outsourcing Call Center, Multi-Language, Cost-Effective, Friendly, Cloud-Platform

HOURS OF OPERATION: 24 Hours *7 Days * 365 Days

SERVICES PROVIDED: Customer Service, Virtual Assistant, Outbound Lead Generation, Outbound Appointment Setting, Inbound and Outbound Sales, Back Office, Tech Support, Social Media Management, Data Entry, Desktop Search

CHANNELS HANDLED: Phone, IVR, Email, Web, Social Media

NUMBER OF SEATS: 3,500+

MINIMUM SEAT TO START: 1

Why choose Callnovo?

1
20+ Languages

With choice 20+ Languages at Callnovo, we can serve English, Spanish, French, Mandarin, Cantonese, Russian, German, Ukrainian, Filipino, Thai, Vietnamese, Bahasa Indonesia, Bahasa Malaysia, Korean, Japanese and more languages.

2
Cost-effective

Our call center likes SMALL or BIG, Long term or short term projects. No matter you are a new small start-up looking for just one call center virtual assistant, or you are a large corporation that requires hundreds of inbound call center agents for 24X7, we welcome you!

3
Personal touch

We have that personal touch that gives you an amazing collaboration experience, emphasizing our belief in excellent results, ethical services and transparent operation and communication that show how passionate we are about your business.

4
Fast turnaround

Our team delivers quality results with short turnaround times, staying true to our commitment to efficiency that your business expects. Time is crucial in call center operations, so Callnovo team always updates you the operation status and answers your questions in no time.

5
Easy dialogue

Talk with our China and Philippines call center agents and managers and experience what excellence truly means. We are always more than happy to show you how we can build the outsourced call center team for you and with you together.

6
Knowledge

Because we know what a call center means to your business, we strive to embrace your goals as our own. More than 10 years’ knowledge in different industries enables Callnovo China and Philippines call center to do the best job we can on every task client assigns to us.

7
Superb quality

We deliver professional and quality results on each call center project. We are ISO9001 certified and we have most updated industry technology and know-how to solve your call center sales and customer service challenges. Clients always tell us that they get more beyond they are expecting on quality.

8
Objective-oriented

We utilize our skills and the best contact center resources to make you competitive. We will offer you a customized sales or customer service call center solution rather than a generic one to any clients. We constantly ensure our objective is streamlined to yours. Your success is Callnovo’s success.

9
24X7 Flexible

Our call center likes SMALL or BIG, long term or short term projects. No matter you are a new small start-up looking for just one call center virtual assistant, or you are a large corporation that requires hundreds of inbound call center agents for 24X7, we welcome you!




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