Callnovo Contact Center is your expert in providing exceptional global customer service solutions; with our experience in more than 40 industries, 18+ years in contact center experience, and our global coverage in 65+ native and secondary languages, we guarantee your business a strong competitive edge in the global market versus your competitors, as well as a strong long-term increase in customer loyalty.
With Callnovo Contact Center’s strong market survey and lead generation expertise, your business has the opportunity to amply expand its brand reach to customers throughout the world – without limitations, hitting the right demographics and ensuring that you reach the right prospective customer niches; the possibilities are endless – and, we can ensure that your business receives the long-term financial dividends.
Since the majority of eCommerce customers use social media to interact with businesses, we can understand why your business would want to take advantage of such platforms in order to reach more prospective customers; by collaborating with Callnovo Contact Center – an expert in social media management – we can guarantee that every interaction will count – turning curious consumers into long-term shoppers and guaranteeing that your business increases its customer acquisition rates.
Call Centers Central America & South American Call Centers: The Key to Go-Global Business Success
Call centers Central America & South American call centers are reshaping global business. Dive into their linguistic prowess, cost-effectiveness, and Callnovo’s unparalleled bilingual support.
Japanese Tech Support Outsourcing Solutions: The Japanese Outsourcing Industry’s Call Centers are the Key to Tackling Big Tech Industry Pain Points
In the face of an unprecedented global expansion, Big Tech companies are increasingly-facing inherent troubleshooting challenges; as these organizations – such as your own – continue to grow, crossing borders, robust support systems are needed to maintain growth trajectory. One increasingly-attractive solution is Big Tech industry outsourcing – specifically to Japanese call centers. Take a look inside to learn more about how Japanese tech support outsourcing from renowned call centers – such as Callnovo Contact Center – can help your Big Tech business to overcome key Big Tech industry challenges and support your business’ overall long-term growth and success.
Unleashing Global Business Growth: The Strategic Role of Philippines Outsourcing (Customer Service) Call Centers in Overseas Market Expansion
Did you know that the Philippines, with its strong outsourcing industry, has become a key global player, boasting a large, educated, English-speaking workforce and resilient infrastructure? Actually, global businesses are increasingly-turning to the Philippines for customer service outsourcing – attracted by its cost-effectiveness, high-quality service, strategic location, and cultural compatibility with Western businesses. To learn how to capitalize on the benefits of Philippines customer service outsourcing, take a look inside our comprehensive guide to learn about how call centers – like our own Callnovo Contact Center – have catapulted successful overseas market expansion.
How Multilingual Customer Service Outsourcing (Multilingual Customer Service Support for Travel Industry) Meets U.S. Travel Business Customer Service Pain Points
As U.S. travel industry businesses recover from the COVID-19 pandemic along with the U.S. travel industry, U.S. travel industry businesses have a grand opportunity to surpass customer service pain points and provide top-quality customer engagement and customer service support to domestic and international travelers via outsourced multilingual customer service support for travel industry. To learn more about how Callnovo Contact Center’s superb multilingual customer service outsourcing solutions can help your travel company meet its in-house customer service pain points and provide a highly-effective, highly-affordable customer service solution for its customers that brings to fruition long-term travel industry success, please take a look inside.
Callnovo was Highlighted Amongst 2,500 Worldwide BPOs as a Global Top 200 (Time Doctor OA 2023) Outsourcing Business (March 29th 2023)
The Time Doctor OA500 2023 – as well as the Time Doctor OA 200 2023 – is an actively-updated list of the top global outsourcing firms that provide an objective, comprehensive BPO assessment for decision-makers & industry stakeholders. We have the honored privilege to share with you that Callnovo Contact Center has ranked #131 out of 2,500+ global BPOs. Find out inside how Callnovo got highlighted as a top outsourcing leader and how such an outsourcing service provider meets global business’ service needs to bring to fruition strong, long-term brand growth and global sales success.
eCommerce KPI & eCommerce Metrics for Steadily-increasing Brand Growth & Sales Conversion
With the right eCommerce KPI, your eSeller can increase it’s overall brand loyalty and long-term sales success – especially newly-penetrated global sales markets. Callnovo Contact Center’s article on eCommerce metrics to monitor for steadily-increasing brand growth & sales conversion provides the key performance indicators necessary to ensure your brand increases its long-term brand success. Take a look inside.
Multilingual Call Center Services for Global Business Expansion (Part 1 of a Part-2 Series)
With multilingual call center services, your go global brand has the unprecedented opportunity to meet global customers’ service expectations through native language-based pre-sales & after-sales support that breaks language barriers and secures seamless customer engagement experiences that make high-quality CX a reality. Check out Callnovo’s part 1 of their 2-part series on omnilingual call center services for global expansion where you’ll learn about localized language services – as well as what to consider when deciding on such services.
eCommerce Outsourcing/eCommerce Customer Service Outsourcing Best Practices to Ensure Stronger Customer Loyalty
As 2022 comes to an end – and as global economies continue to gain ground in terms of growth as a result of increasing eConmerce sales – it cannot be stressed enough how important it is for your global eSeller to consider the advantages of eCommerce outsourcing; check out our guide on its advantages – as well as key eCommerce outsourcing best practices – so that your business can augment its long-term brand loyalty and gain an edge in the global competitive sales market(s) – leading to strong financial success and a grand, long-term brand legacy.
Dental Office HIPAA Compliance 2022: Part 2 of our Detailed Guide to 10 Best Practices
Last week, we began a 2-part series on dental office HIPAA compliance (2022/2023) & best practices so you can uphold dental patient data confidentiality according to the Health Insurance Portability and Accountability Act (HIPAA); after having covered the gravity of healthcare data breach frequencies since 2020, we’d like to re-iterate the cruciality of keeping dental […]
Dental Office HIPAA Compliance 2022: Part 1 of our Detailed Guide to 10 Best Practices
Within the healthcare industry, patient data confidentiality is extremely vital. Recently, Callnovo wrote on benefits of HIPAA compliance for healthcare patients whereby it’s mentioned security concerns regarding personal data confidentiality breaches is a real problem, stating: “within the United States alone, healthcare data breach costs have risen by ~42% since 2020 – accounting for ~US$ […]
